Interviewing Resources

Prepare for the Interview

1. Develop a list of questions that can be asked of all candidates. Questions can be open-ended ("Can you give me an example of...?"), or closed, requiring only a "yes" or "no" answer ("Can you operate a...?"). You need to be specific  and ask about necessary information concerning computer ability or other skills essential to the position. Do not assume anything.
   1. To determine how the student will fit into the organizational structure, you can use "choice" or value questions, such as "What did you like the most and/or least about your last position?" or "Would you rather spend your time working in a team or independently?" A student who dislikes dealing with children, for example, should probably not be hired for a position in a day care center. You may want to select from some of our sample interview questions (pdf).
   2. When drafting your interview questions, keep in mind that employers are legally not allowed to ask applicants questions related to any protected class (e.g Race/Ethnicity/Color/Nationality, Sex/Gender/Sexual Orientation, Martial/Family Status, Disability, Age, or Religion). You can download this handout (pdf), which gives more specific details about this concern.
2. If a resume is needed, notify the student and ask for this to be provided to you in advance.
3. Review applicant materials before your scheduled interview time. Know the student's name and general background if possible.
4. Have appropriate materials describing the position on hand to share with the applicant during the interview. This could include a position description, the mission statement for your workplace, etc.

During the Interview

Most job applicants are a bit nervous when interviewing for a position. Devote a few moments at the start of an interview to put the applicant at ease with "small talk". "Tell me about yourself" is usually a good opening question.

Give information on the department, essential functions of the job, standards expected, supervisory style, and other factors. You need to be clear about your personal expectations and to ask the student for responses, questions, or comments. Some points that should be discussed are:

• Hours of operation and student's schedule of weekly hours
• Description of job duties (clarification beyond the Jobnet listing)
• Personal conduct and dress expected of student
• Rate of pay for the position
• Previous experience needed to perform the job
• Training to be provided to perform the job
• Employment duration, anticipated start and end date
• Expected hiring decision timetable (ideally, less than a week and, if the timetable changes, you should notify the student.)

Ask your interview questions. As the student talks about education, training, and experience, it is important to listen carefully and to pose questions or comments that encourage elaboration.

• Be careful not to ask personal questions that do not apply to the job (i.e. Where are you from?).
• Clarify information related to skills and talents.
• After the basic information has been obtained, further questions may be necessary to determine levels of skills or degrees of talent and examples of ways in which these have been demonstrated.
• Avoid discriminatory questions and statements such as "Do you think a girl like you can lift 50 pounds?" or "Will your disability interfere with the job?" You can obtain the information you seek in legal ways such as "As I stated on the Job Description Form, this job requires that you be able to lift 50 pounds easily. Are you able to do this and do you have any experience?" or "An essential function of this position is that the student assistant answer the phone when the receptionist cannot. Do you have any experience in this area in an office setting? Do you think this is the kind of work you will enjoy?"

Thank your applicant for their time and confirm how you will let them know of your final decision (email, phone, Hinman mail) and when they can expect to hear back from you.

After the Interview

Evaluate the students you've interviewed on the basis of their necessary and desired skills. Select the candidate that most closely meets the needs of your position.

• An evaluation form (MS Word, 30KB) can be helpful in this process. You may wish to select an alternate in case your preferred candidate does not accept the position.

It is a best practice to request references from your applicants.  When checking references, limit questions to information that is job-related; don't ask for medical information, information about physical characteristics, and/or other personal information that is not related to the employee's conduct on the job.

• Prepare a list of job-related behavioral-based questions that you can legally ask during the reference check process. This may help avoid claims of discrimination or claims that a prospective employer inquired about information that they were not legally entitled to have. This behavioral-based reference questions (pdf, 191KB) handout is available to assist you.

Student Employee Hiring Process

Congratulations! You've selected the student(s) you wish to hire!  Follow the steps below to complete the process:

1. If your position is for Federal Work-Study-eligible students only, contact either Financial Aid or SEO to verify the student's eligibility for this term. (You may wish to verify this status each term as it is possible for this to vary term-by-term.)
2. Contact the student(s) and offer the position in writing.  A sample letter and hiring agreement (MS Word, 38KB) are available for your use. You are encouraged to adapt these templates to fit your needs. Note: Approved non-Dartmouth Work-Study employers may wish to use this sample letter and hiring agreement (MS Word, 44 KB) instead. It addresses the relationship of the agency as the supervisor, but Dartmouth College as the employer.
3. Give the student a copy of the "Required Paperwork for New Student Employees" form. This outlines exactly what legal paperwork must be completed within 3 days of their start date. Students aged 17 or younger must also complete additional paperwork to legally work in New Hampshire.
4. If your student employee will have access to private or confidential information, be sure they read, understand and sign a Confidenitiality Agreement (pdf, 80KB). Keep this signed agreement in your personnel file.
5. Contact all other applicants to let them know the position has been filled.
6. Coordinate with your new employee what their eligibility is and set a start date.
7. Record the student hire using the Hourly Student Hiring PA Smart Form. (If you do not already have access to hiring students using the PASF, contact your Finance Center for assistance.) Instructions on how to use the student hiring system (pdf, 1.1 MB). If this step is not completed correctly, the employee will not be able to access Kronos, nor will they be considered 'hired' by the institution.
8. Verify that the student has completed their Required Paperwork for New Student Employees (I-9, W-4, Direct Deposit & Parental Permission Form if needed).
9. Require that your student employee(s) watch the online Kronos Training video as part of their orientation to their new position. This instructional video and supporting technical documents are available online.
10. Give your employee the student pay period schedule so they know which two weeks are paid together. Let them know that if they have not opted to participate in the Direct Deposit program, their paycheck will be sent to their Hinman mailbox.
11. It is the responsibility of the supervisor to ensure that employee timecards are turned in on time so that employees are paid in a timely manner. 
12. Enjoy the benefit of having an enthusiastic and productive employee! 

By following this process you will ensure that you have taken the proper steps to hiring a student employee and all is in check. This will also help avoid any future unnecessary complications.