Rental Vehicle Information

Refueling Vehicles

When picking up keys, drivers will be issued a gas card for fueling at any gas station accepting a Wright Express (WEX) fuel card.  The WEX card works like a credit card as it allows Enterprise to pay for and track fuel costs associated with a particular vehicle. The mileage rate indicated in the table above will be used to pass on the fuel cost to users.

Billing

When a reservation is made, the payment method will be selected and a credit card or internal College chart string will be given to post rental and mileage charges. A monthly invoice with reservation details will be reviewed by the Parking Office administrator and the Administrative Finance Center and costs will be distributed to chart strings as appropriate.

Vehicle Pickup

The Enterprise office is located at 25 Lebanon St., in Hanover, behind Kleen Drycleaners. This office is staffed Monday through Friday, from 8 a.m. to 5 p.m.  Those who plan to pick up a vehicle on Saturday or Sunday should indicate a reservation start date/time for Friday afternoon, and pick up the vehicle’s key and gas card before 5:00 p.m. on Friday. 

Keys may be picked up at the Enterprise office only by the driver on the reservation. Drivers must show a valid U.S. or international driver’s license and a Dartmouth ID. For vehicles rented on the weekend, keys should be picked up on the Friday before the weekend.

Vehicle Location

Fourteen parking spaces behind the Lodge residence hall have been designated for rental vehicles. Spaces for vans and additional inventory are located in the A Lot. Reservation confirmations should indicate where the vehicle should be picked up. 

Key Dropoff

There are two key-drop locations:

  • the Enterprise office
  • the A Lot

When drivers receive a registration confirmation, they will be informed where vehicle and keys should be returned. 

Large Van Rentals

Currently, reservations for large vans can be made through the Enterprise website.

All faculty, staff, and student drivers who intend to operate an Enterprise van must be an Approved Driver.

Emergency Contact

When picking up keys for vehicle rentals, drivers will be given contact information for emergencies. The information will state who to call for what purpose and describe the process used in an emergency, breakdown, and accident. In the case of an accident, the College’s Department of Safety and Security should be contacted to report the accident and any injuries. The Department of Safety & Security can be reached at 603-646-4000.

 
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