I have a question about my pay. Who do I contact?
E-mail Dartmouth Payroll or call (603) 646-2697.
If you have a question regarding your Benefit Credit, or Benefit costs (Medical, Dental, or Life Insurance) or SRA (Supplemental Retirement Account) please contact the Benefits Office by phone at (603) 646-3588 or by e-mail.
Is my identification protected? How does Dartmouth Protect my identity?
In order to improve the security of your personal information, your bank account and social security numbers do not appear in their entirety on your Dartmouth payroll check stub or direct deposit stub. Instead, only the last four numbers of your social security number and the last four numbers of your bank account will appear. If you have any questions about this, please contact the Payroll Office.
What is my vacation and personal leave balance?
Balances are maintained for non-exempt employees only. This information is provided on your payslip and also available in Employee Self-Service. You can also verify your balances in KRONOS.
Where are paychecks mailed to?
As of June 1, 2009, all employees who have a Hanover work location will have their paychecks mailed to their Hinman Box. For additional information about this, see Paychecks in Hinman Mail.
If paychecks are mailed early due to a holiday, can I cash the check prior to the payroll date?
The check date will remain the same as the actual payroll date. Paychecks that are mailed early cannot be cashed until the payroll date.
How do I get a replacement check if I lost my paycheck?
To stop payment on a payroll check, you will need to complete a Stop Payment Form with the Payroll Office. A re-issued check will be issued after a stop payment is placed. Contact the Payroll Office directly for assistance.
I lost my payslip, can I get another copy?
You can see and print a copy of your payslip in Employee Self-Service (select “Payslip”). You may also request a reprint from the Payroll Office. You must indicate the payroll date you are requesting. The Payroll Office can mail you the copy or you can pick it up at the office.
Why are some deductions not withheld from the third check of the month for Non-Exempt/Biweekly paid employees?
There are 26 pay periods each calendar year. Benefits and most voluntary deductions are divided over 24 pay periods, thus causing deductions not to be withheld on the third check of the month. This occurs twice each year. Supplemental Retirement Contributions are withheld from all 26 pay periods.
What does my Payslip look like? What do the different fields mean?
Please refer to Understanding Your Check/Direct Deposit Statement (pdf).
Why doesn't my online payslip show employer benefit contributions prior to September 2014?
This section was created for the online payslips beginning in September 2014. Your Year-to-Date totals for prior years are correct, even though the benefit contributions do not display.
Last Updated: 5/7/15