About Recalls & Holds

If an item is charged out to another person, you can recall it and have it held for you at any Circulation Desk in the Dartmouth College Library.

The library will notify the borrower on the following day that this item now has a new, earlier, due date. Generally, the borrower has 5 days to return a recalled item. Once it has been returned, we will send you a Hold Pick-up Notice.

Please note that each borrower is entitled to keep an item for a minimum amount of time, calculated from the original check out date, before it is eligible for recall. Books can be kept a minimum of 14 days, while journals can be kept a minimum of 1 day. This "minimum use" period may delay the return of a recalled item accordingly. The only exception to this rule is that the Reserve Desk may recall an item immediately for Reserve Reading purposes.

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How to recall an item

When you find an item you need that is checked out to someone else:

1. Click on the "Request Selected Item" button.
2. A new screen will confirm the requested item and ask you to enter your name, Dartmouth ID number (or DHMC barcode number), and PIN.

   If you don't want to be prompted to identify yourself every time you request an item, place a recall, or view your circulatin record, learn how to log in your session.

3. Use the drop-down menu to designate the Circulation Desk where you want the item held.
4. If there are any additional instructions, enter them in the available box.
5. If there is a date after which the item is no longer of use to you, please indicate this using the drop-down menu.
6. Click the "Submit above information" button.

   A confirmation screen will appear verifying the requested title. Click the "Request Item" button to send the recall request. You will be notified by e-mail when the item is ready for pick-up.

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Reviewing & canceling recall requests

1. Go to your Library Account.

   If you didn't log in at the beginning of your session, click on the "Library Account " link at the top of any Library Catalog page.

   If you logged in at the begining of your session, use the "Back to Account" button that appears at the top of the Library Catalog page.

   Learn how to log in your session so you won't have to enter your name, ID number, or PIN again during your session!

2. When you are viewing your Library Account, click on the "Request (hold)" link under the Circulation Information section.
3. To cancel an item you recalled, mark the check box and click the "Cancel selected item" button.

When you are viewing your Library Account, clic. Material can have the following status:

• Ready for Pickup - This item waiting for you at the library designated in the Pickup Location column.
• In Transit - This item is being sent to the library designated in the Pickup Location column.
• # of # Holds (e.g., "2 of 3 Holds") - First number indicates your place in the hold queue, second number the total number of holds in the queue.

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Logging Out

It is important to log out after you are finished using the catalog. Failure to do so could jeopardize the privacy of your library account if you are using a public computer.

• To log out, click on the red LOGOUT button or close your browser window.
• Your session will automatically log off after 1 hour of inactivity.

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The help I need isn't here...

Please contact a Circulation Desk for assistance with the problem you're having.

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