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Office of the Registrar

Dartmouth College
Office of the Registrar
6014 McNutt Hall
Hanover, NH 03755-3541


Phone: (603) 646-2246
Fax: (603) 646-2247
Email: registrar@Dartmouth.EDU

Service and Production Data

Production Activity

"Production" activities are those that are required in the usual academic cycle.  Additional time is spent on "projects," and "service" which are described in the next section.  Below are representations of our main functions and some general measurements of time spent on production.

We focus approximately ½ of our production activity on student and faculty communications and processing of student data, and ½ of our production time on internal records and system management.

Pie Chart of Production Activity by Category

While we are busy year-round:

  • Spring Term has the largest number of production items
  • The months that have the most production items are May, June, and September.

Service Measurement Data

We dedicate most of our time and resources to the support of our primary constituents, Dartmouth’s undergraduate students and faculty members. Below is a summary of the direct services we provided our constituents during the 2021-2022 academic year.
Pie Chart of Constituent Inquiry types - data in text below.
  • Addressed over 34,500 inquiries in total from constituents via emails (93%), phone calls (5%), and walk-ins (2%).
  • The rate of inquiries was equally high across the entire year, with only a slight slowdown in December while the College was closed for winter break.

 

In the past year, we addressed over 34,500 inquiries directed to our primary email account (registrar@dartmouth.edu). These inquiries addressed a wide range of topics, including registration, course building, D-Plans, petitions, transcripts, degree verification, classroom scheduling, and academic policy questions; single inquiries often addressed a variety of topics as well, requiring multiple staff members to engage with them.

Last Updated: 8/16/22