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Organizational Effectiveness Resources

Organizational changes often create ambiguity and discomfort. The time just after a change is introduced can be a period when many managers and employees are at risk. During this transition period, division and department managers may face some of the greatest challenges.

The entire workforce may be personally affected by the change and must therefore make adjustments to become comfortable with the new realities. As a result, managers are relied on to help make the transition successful and are expected to explain the desired state to their employees, answer questions about it, and re-energize their teams after major organizational change has been experienced.

Self-help tools have been designed to guide managers as they prepare for the ramifications of change.

While not necessarily specific to the unique complexities of your department, this framework represents best practices across a wide range of institutions and industries.   

The following tools will provide a step-by-step process for working with teams to re-energize, retain key members, and succeed in the new environment.

Change Management

The change management series consists of a variety of self-help tools for managers to make change in a planned and managed or systematic fashion or to respond to change triggered by events originating outside of the organization (e.g., legislation, shifting economic tides and currents).
The intended outcomes of this change management series are with regard to the human aspects of overcoming resistance to change in order for organizational members to buy into change and achieve the organization's goal of an orderly and effective transformation.

Communication

The communications series consists of a number of tools that will guide managers through the systematic planning, implementing, monitoring, and revision of all the channels of communication within their departments, and between departments within the organization.

The tools is this section address aspects of communications management include developing communication strategies, designing internal and external communications directives, and managing the flow of information, including online communication.

Reengineering

The reengineering series introduces tools that address the management of changes of various types and depth to a system, process and organization from a slight renovation to a total overhaul.

Stress Management

The stress management series encompasses techniques intended to equip managers with effective coping mechanisms for dealing with a variety of stress triggers.

Conflict Management

The conflict management series is intended to help managers address intractable conflicts.

Last Updated: 5/13/09