Accessing An Individual Document or Requesting Information

Very often it is not the file itself that is needed, but simply some information or a document within that file. However, even in these cases Records Management prefers to charge the file out to the department, rather than consulting individual documents within the file. This policy is intended to help ensure the integrity of your files by limiting access of file contents to your departmental personnel. Only in cases involving a serious urgency for immediate information will Records Management consult the contents of individual files. When this is necessary the information can then be sent to you via e-mail, phone or fax. Simply send a description of the information or document you need to Records Management.