Student Employee Training Checklist

Training is an important part of a student employee's orientation to the department and the job. This training process is usually ongoing as students continue to learn new job tasks. Adjusting to a new workplace is difficult even when one has had some work experience; for many students, their college job is their first work experience. What seems "obvious" to you may not be obvious to a new student employee. 

Just as with all employees, the more thoroughly trained your students are, the better they will be able to perform their jobs. When your students do their jobs well, they enhance the functioning and the image of your department. In addition, their ability to carry out their responsibilities effectively will often make your job easier. 

The time that you initially invest in helping your student workers learn their job responsibilities will prove worthwhile to you, your department, and your student workers. If you have more than one student worker, it may be helpful to offer a group orientation/training session. This is not only efficient but will help ensure that all students are trained in a consistent manner. 

The following checklist is a starting point to support you in training your new student employees: 

Tours & Introductions 

___ Restrooms           

___ Lunch/Break room        

___ Layout of the work area 

___ Where to put coats, books, etc.

___ Staff introductions 

 

Office Protocol 

___ Job responsibilities & daily duties

___ Dress code 

___ Chain of command

___ Work schedule

___ Procedure for submitting time (Kronos)

___ Handling confidential information 

___ Work rules (i.e. visitor policy)

___ Student employment regulations & guidelines 

 

Phone Usage 

___ Phone etiquette

___ Transferring calls

___ Taking messages      

___ Important numbers 

___ Personal use 

 

Computer/Printer/Fax 

___ How to send a fax (what's our fax number?)

___ Copy/Scanning machine 

___ Passwords & security

___ E-mail etiquette 

___ Computer systems specific to the department