Usability Evaluation and Assessment
Download Usability Evaluation and Assessment conference materials
Steve Fadden
Associate Director and Director of Research, Landmark College Institute for Research and Training
Designing usable information, products, and spaces requires a holistic process focused on the population who will ultimately use what has been designed. Although usability can be improved by ensuring that the user is an integral part of the design process from beginning to end, how do designers know when they have achieved their goal of creating something usable? This presentation will focus on strategies and techniques that can be used to identify, develop, and assess usability performance criteria to ensure that the products of design actually satisfy their ultimate usability goals.
Readings
- Usability Resources, http://www.usabilityprofessionals.org/usability_resources/.
- Conducting and Using Usability Tests, http://www.usability.gov/methods/usability_testing.html.
- Usability Guidelines and Checklists, http://www.usability.gov/guides/index.html.
- Common Industry Format for Usability Test Reporting, http://zing.ncsl.nist.gov/iusr/documents/whatistheCIF.html.
- Comparison of Usability Evaluation Methods, http://www.userdesign.com/usability_uem.html.
About Steve Fadden
Dr. Steve Fadden has over 12 years of experience conducting research in cognitive psychology, human performance, and usability evaluation. He has held usability and human factors positions at Lockheed Martin, Intel, PeopleSoft, and Booz Allen Hamilton, designing and testing interfaces and decision-support tools in the aviation, financial management, network administration, and consumer domains. Dr. Fadden holds a Ph.D. in Engineering Psychology from the University of Illinois at Urbana-Champaign, and has contributed to the development of design and usability standards for the National Institute of Standards and Technology, the Government Electronics and Information Technology Association, and the Human Factors and Ergonomics Society Committee on Human Factors Engineering of Software User Interfaces.