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Risk and Internal Controls Services

53 South Main Street, Suite 212
Hanover, New Hampshire 03755
Hinman: HB 6012
Phone: 603 646-2441
Fax: 603-646-9199
Email: Risk.Management@dartmouth.edu

Visitor/Guest Claim or Incident Report

Dartmouth College's insurance program includes protection for claims for injuries or property damage to visitors/guests. This is normally referred to as Comprehensive General Liability coverage.

Injury to Non-Employees

Anytime a non-employee claims an injury [example: visitor claims an injury to their ankle due to a fall on stairs on College owned property] an Incident Report should be completed and filed with Risk Management. Employees should not make comment on liability, payment of bills, or argue the merits of the claim. An employee may offer to call for medical assistance should the visitor/guest request or require same. The Incident Report should be completed and filed with Risk Management within 24 hours of the report of an incident or accident.

Answers should be as complete and detailed as possible. Items to note could include; type of surface, condition of surface, weather conditions, lighting conditions, condition of visitor/guest prior to incident if known, comments made by visitor/guest; names, addresses, telephone number of witnesses; and other factors (clothing issues, contributing actions of others, loose objects).

Damage to Property of Others

Anytime another party claims damage to their property [example: other party claims damage to their car caused by stones kicked up by a College mower] an Incident Report should be completed and filed with Risk . Again, employees should not make comment on liability, payment of bills, or argue the merits of the claim. The Incident Report should be completed and filed with Risk Management within 24 hours of the report of an incident or accident. Include a detailed description of the property such as year, make, model, license plate number and state of registration if a vehicle is involved. Contact information such as the name, address and telephone number of the visitor/guest and any witness should also be obtained.

Please contact the Manager, Claims and Loss Control at (603) 646-3839 if you have any questions.

Last Updated: 3/18/09