Frequently Asked Questions

Reference Services:

1. When is the Reference Desk open? Is this different than the Library's hours?
2. Where is the Reference Desk located?
3. How do I contact a Research Specialist?
4. Can I ask questions over the phone or e-mail?
5. I'm not affiliated with Dartmouth College. Can I still take advantage of Reference Services?

   The Reference Collection:

6. Can the Reference Collection be used when the Reference Desk is closed?
7. How is the collection organized?
8. Can I check out reference materials?
9. Should I re-shelve reference books when I'm done using them?
10. Can I take reference materials to a different part of the Library?
11. What do I do if Dartmouth doesn't own a book or article I need?
12. I have a call number for a book located in Baker-Berry. Where do I find it?
13. Where can I find street or other specialized maps?
14. What is Microfiche? Is it different than Microfilm?
15. Where are all the VHS tapes and DVD discs?

    The Library Catalog:

16. Where can I find detailed help for the features in the library catalog?
17. Who can I contact if I need help using the catalog?

    Photocopiers and Telephones:

18. Where can I get coins for the copy machine, a stapler, paper clips, etc.?
19. Is there a photocopier in the Reference Area?
20. Where can I get a copy card for the photocopiers?
21. How do I add money to my copy card?
22. Where can I find other photocopiers in the Library?
23. Where is there a campus phone for public use?
24. Where are the nearest pay phones?

    Computers and Printing in the Library:

25. Where can I find a (MacOS, Windows, or UNIX) computer with access to the Internet and Dartmouth's network?
26. Why aren't Microsoft Word and Excel on all the computers in the Berry Reference area?
27. How do I use GreenPrint from a Public Computer?
28. Where can I find a GreenPrint Release Station?
29. Is there a scanner available for public use?
30. Where can I find a MacOS computer with a floppy drive?