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Vehicle Maintenance and Repair

All maintenance, repairs, and inspections are the responsibility of user Departments. All vehicles involved in accidents should be reported immediately to the Integrated Risk Management & Insurance Office (603-646-2441). Routine vehicle maintenance and bodywork will be done by the College's contracted service providers as identified in the procedure section. Warranty work should be performed by the dealer that sold the vehicle as described in the procedure section.

ROUTINE MAINTENANCE / SERVICE work will be provided most economically through Wilson Tire of Lebanon. Wilson Tire offered the best pricing on standard services and included such options as appointments via E-mail, a shuttle service, maintenance record keeping, and use of the Dartmouth College Procurement Card.

Departments should E-mail wilsontireco@cyberportal.net or phone Steve Ordway or Mark Pollard @603-448-4541, to set up an appointment. Make arrangements for shuttle service at this time. Payment will be by Dartmouth College Procurement Card or Dartmouth College Purchase Order. Wilson Tire is our contracted maintenance provider. Dartmouth College does not have contractual arrangements with any other service providers.

WARRANTY REPAIRS for repair or replacement of any defective parts (within 3 years or 36,000 miles) should be performed by the dealer that sold the vehicle. Call the dealer Service Department to set up an appointment. Make arrangements for shuttle service at this time. Payment will be by Dartmouth College Procurement Card or Dartmouth College Purchase Order.

BODY WORK for the repair of body damage caused by accident or rust should be performed by Meadow View Auto Body of West Fairlee, VT. Meadow View has consistently provided high quality service at low prices. In addition to a pick up and delivery service, Meadow View can provide wrecker service and weekend work scheduling. Call John at 802-333-9655 to arrange for a pick up. Payment will be by Dartmouth College Procurement Card or a Dartmouth College Purchase Order. If accident damage requires additional repair estimates, the Integrated Risk Management & Insurance Office will recommend other vendors.

Please Note: Information concerning dissatisfaction of vendor performance must be discussed with Bob Christensen, Contract Manager, 646-3114. He will work with the vendor to resolve any problems you may experience.

Last Updated: 10/12/09