eRA Service Advisory: Scheduled Downtime Thursday
February 6, 2008
The eRA system (including eRA Commons, eSubmission and the External User
Acceptance Test environment (Ext-UAT) used for system-to-system solution
testing), will be unavailable from 8:15 p.m. on Thursday, Feb. 7 until 8 a.m.
on Friday, Feb. 8 for deployment of our latest new features and fixes.
All eRA applications will be affected by the downtime. If you have
questions, please contact the eRA Commons Help Desk:
eRA Commons Help Desk
Web: http://ithelpdesk.nih.gov/eRA/
(Preferred method of contact)
Toll-free: 1-866-504-9552
Phone: 301-402-7469
TTY: 301-451-5939
Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time
Just a reminder: For all new R01 applications submitted on the Tuesday,
February 5 deadline, the two-business day error correction window time will not
change. You will have until Thursday, February 7, 5:00 p.m. local time to
correct any errors or warnings.
We apologize for the short notice.
National Institutes of Health
NIH OER Communications Office
oer@od.nih.gov
301-435-8185
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