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Telephone, Video, and Ethernet Services Introduction

A number of years ago, Dartmouth College decided to become a provider of Ethernet, telephone and cable television services for the entire campus rather than continuing to use local service providers.  These services are now provided through the Network Services Department.

As a result, the Office of Residential Life (ORL) is not a provider of Ethernet, telephone or television services.  Similar to your experience at home where these services must be purchased through a local telephone company or cable television provider, ORL purchases these services for resident students from Network Services.  The cost to provide these services is part of the room rent fee structure.  ORL does provide the wiring infrastructure within our facilities to support these services, and as buildings are remodeled the infrastructure is modernized to meet the new technology requirements.

Telephone Information:

If you are assigned to live in one of the following buildings, you should not bring your own telephone to campus. These buildings provide telephone service over the Ethernet in the building and use special VoIP telephones. These telephones are supplied by the College and should be waiting for you when you arrive. There is one telephone per single, double, triple, or quad. The assigned telephone number and voice mail box is shared by all of the students living in the room. These VoIP telephones are installed in a dedicated Ethernet jack in each room. In rooms with multiple Ethernet jacks, the phone will not work in any other jack.

Alpha Chi Alpha

Cohen

Kappa Kappa Gamma

Berry

Delta Delta Delta

Ledyard Apartments

Bildner

Epsilon Kappa Theta

Little

Bissell

Fahey

McLane

Brown

Goldstein

Rauner

Byrne II

Kappa Delta Epsilon

Thomas


If you have questions about telephone service, call Network Services at 603-646-2300.  To report problems, please contact help@dartmouth.edu.

Cellular Telephones

Dartmouth College does not provide cellular telephone services.  Many students choose to use cellular telephones to communicate with individuals on campus as well as with family and friends who may reside many miles away.  If you desire cellular telephone service, your choices are to come to campus with a cellular program from your home area or purchase a program in the Hanover area from a local cellular service provider.

Television and DarTV Information:

As Network Services announced in Fall 2006, and beginning with the 2007 Fall term, Dartmouth College made the decision to switch the cable television system from an aging coaxial cable system to one that provides a digital signal over the College's broadband Ethernet system (DarTV).  The two cable options available to Dartmouth students are:

  • The first option is to log onto the DarTV web site at http://www.dartmouth.edu/dartv/ (only while on the Dartmouth Network). This will launch VideoFurnace, a small application that will allow you to watch the College's DarTV network on your computer screen. You can size the picture to be full screen or very small, depending on what else you are doing on your computer.
  • The second option has a price tag. It is possible to bring a normal television to campus (initial cost) and to rent a digital converter box from the Computer Store (ongoing cost at $10/month), which allows you to convert the VideoFurnace digital signal into your television. While this option is possible, we encourage you to come to campus and try out the VideoFurnace option first, saving yourself lugging a large television to campus and the added expense of leasing a digital converter box.

If you have further questions about the College's DarTV system go to http://www.dartmouth.edu/comp/support/library/software/video/dartv/ or contact the Help Desk at Help@Dartmouth.EDU.  You may also wish to visit our page containing Frequently Asked Questions about Digital Converter Boxes.

 

Last Updated: 5/15/08