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Dartmouth Ombuds Office

Hinman Box 6228
206 Church of Christ
Hanover, NH 03755
Phone: 603-646-9872
Email: Ombuds.Office@Dartmouth.edu
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Services

Types of Issues You May Want
to Explore: 

  • Interpersonal conflict
  • Confusion about college policy
  • Ways to make or seek an apology
  • Ethical quandaries
  • Conflict of interest
  • Freedom of speech
  • Reframing a stalled discussion
  • Competing agendas
  • Cultural misunderstanding
  • Bureaucratic impasses
  • Perceptions of retaliation
  • Harassment or discrimination
  • Troubling performance evaluation
  • Protecting your reputation
  • Unprofessional conduct

What the Office Does

  • Active listening
  • Provides information about Dartmouth policies and procedures
  • Discusses your concerns and helps you clarify issues
  • Coaches about communicating without increasing disagreements
  • Suggests resolution and negotiation strategies
  • Refers people to resources
  • Gathers information
  • Offers facilitated conversations, shuttle diplomacy and/or mediation
  • Tracks perceived problems on campus and reports aggregate statistics
  • Recommends institutional improvements
  • Identifies relevant grievance processes

What the Office Does Not Do

  • Advocate for individuals, groups or causes
  • Offer legal advice
  • Psychological counseling
  • Testify or gather evidence for a grievance process
  • Revise or rescind policies
  • Make judgments about facts that are contested
  • Recommend or enforce discipline
  • Provide services for union employees and faculty

Last Updated: 4/26/10