Services

Types of Issues You May Want
to Explore: 

• Interpersonal conflict
• Confusion about college policy
• Ways to make or seek an apology
• Ethical quandaries
• Conflict of interest
• Freedom of speech
• Reframing a stalled discussion
• Competing agendas
• Cultural misunderstanding
• Bureaucratic impasses
• Perceptions of retaliation
• Harassment or discrimination
• Troubling performance evaluation
• Protecting your reputation
• Unprofessional conduct

What the Office Does

• Active listening
• Provides information about Dartmouth policies and procedures
• Discusses your concerns and helps you clarify issues
• Coaches about communicating without increasing disagreements
• Suggests resolution and negotiation strategies
• Refers people to resources
• Gathers information
• Offers facilitated conversations, shuttle diplomacy and/or mediation
• Tracks perceived problems on campus and reports aggregate statistics
• Recommends institutional improvements
• Identifies relevant grievance processes

What the Office Does Not Do

• Advocate for individuals, groups or causes
• Offer legal advice
• Psychological counseling
• Testify or gather evidence for a grievance process
• Revise or rescind policies
• Make judgments about facts that are contested
• Recommend or enforce discipline
• Provide services for union employees and faculty