You can speak to the Ombudsperson without your identity or particular concerns being identified unless you specifically give permission. The only exceptions to this principle occur when disclosure is required by law, such as when it appears to be necessary to address an imminent risk of serious harm or in the case of a subpoena.
The Ombudsperson aims to help people and different work areas discover mutual advantage, when possible. Even when you ask the Ombudsperson to make inquiries using your name or request a facilitated conversation that is agreed to, he develops a process without taking sides and considers the rights and interests of all parties. The Ombuds Office does not discipline or reward anyone or serve as a witness in any College adjudication process. The Ombuds advocates for a fair process and mutually agreeable outcomes.
The Ombuds provides an opportunity for informal problem solving. Communication with the Ombudsperson is off-the-record. Speaking to the Ombudsperson does not constitute legal “notice” to Dartmouth College. Anyone wishing to put the institution on notice should speak to a department or division head or invoke formal grievance procedures after consulting with the Ombuds Office.
The Ombuds Office can provide information about the grievance process in Human Resources and Equal Opportunity and Affirmative Action. Before filing a grievance in either office, you can consult with the Ombudsperson to make sure you understand your options and invoke the most relevant process.
The Ombudsperson is not obligated to become involved in every topic brought to the office, although a wide range of issues will be considered. He reports to the President about issues and trends and has access to all senior administrators in order to directly raise questions about policies and procedures.
Last Updated: 5/8/15