E-mail and telephone support for the financial systems has been turned over to the individual departments that run the systems. Use the table below to find the contact information for the issue you have.
| Subject Area | Topics |
|---|---|
| Security | username or password, access to data in reports |
| Reports | FASTLOOK and other reports, Lookup tool |
| Procurement | purchase requisitions, POs, approvals |
| Web ADI | data entry, template, uploading |
| Chart Strings | questions about chart strings, segment values |
| Grants/PTAEO | PTAEO strings, balances, grant-related reports |
| SPUD | data entry, template, uploading |
| General Accounting Services | mass allocations, complex journal entries |
| Accounts Payable | invoices, receiving, non-labor encumbrances |
| Payroll and Labor | labor schedules, labor adjustments, fringe, labor encumbrances |
| Business Ethics Helplines | regulatory compliance (including research compliance), guidance about College policies or procedures, or report suspected violations of law, policy, or business ethics |
| Workstation Support | failure to access systems, computers, network, web browser |
| Training | questions about Fiscal Services training classes |
See also:
