Got a question?
We can help.
How to connect from
off-campus
| • | About Document Delivery |
| • | How to Request an Item |
| • | Reviewing & Canceling Requests |
| • | Logging Out |
| • | The help I need isn't here |
Document Delivery is available to Faculty and Staff. Requested books will be pulled from the Library's collections and held for you at the circulation desk of your choice. Journal articles or book chapters will be delivered to you electronically (PDF copies) or mailed to you at your Hinman address.
Requested items will be ready for pick-up within two to three working days of receipt of the request.
When placing document delivery requests through the Catalog, these general rules apply:
You can also place document delivery requests through DartDoc.
When you find a book or a journal in the Library Catalog that you want:
If you don't have a PIN, you will need to create one. Do this by leaving the PIN box blank. You'll be given the opportunity to create a PIN at the end of Step 6 when you click the "Submit above information" button.
If you have forgotten your PIN, please click on the link, "Forgot your PIN?" and follow the instructions on the screen.
If you are requesting a specific article from a journal, set the drop-down menu to "PDF File (copies only) or "Photocopies (Hinman Box)." Enter the citation (author, title, volume, number and pages) in the box provided.
If you are requesting a volume from a journal or a multi-volume work, will will be asked to identify the volume you want by clicking the appropriate radio button. Please note that you can only choose one volume per request on this page. However, you can receive additional volumes from the same title if you indicate this in the box for special instructions which is provided on the previous screen.
Your request will appear in your library account as soon as it is processed.
If you have a Library Card instead of a Dartmouth ID, enter the barcode number with no spaces.
If you have forgotten your PIN, please click on the link, "Forgot your PIN?" and follow the instructions on the screen.
When you view your requests, you will see the title, status, pickup location and cancel dates of holds and recalls that you have placed. Items can have one of the following designations:
It is important to log out after you are finished using the catalog. Failure to do so could jeopardize the privacy of your library account if you are using a public computer.
Please contact a Circulation Desk for assistance with the problem you're having.