About Recalls & Holds

If an item is checked out to another person, you can recall it and have it held for you at any Circulation Desk in the Dartmouth College Library.

The library will notify the borrower on the following day that this item now has a new, earlier, due date. Generally, the borrower has 5 days to return a recalled item. Once it has been returned, we will email you a Hold Pick-up Notice.

Please note that each borrower is entitled to keep an item for a minimum amount of time, calculated from the original check out date, before it is eligible for recall. Books can be kept a minimum of 14 days, while journals can be kept a minimum of 1 day. This "minimum use" period may delay the return of a recalled item accordingly. The only exception to this rule is that the Reserve Desk may recall an item immediately for Reserve Reading purposes.

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How to recall an item by e-mail

When you find an item in the catalog that is charged out to another person and you want to recall it:

1. Copy the item to the clipboard of your computer.
2. Paste the citation into an E-mail message addressed to Baker.Circulation@Dartmouth.EDU
3. Include a note specifying the Circulation Desk where you want the item held.
4. If there is a date after which the item is no longer of use to you, please include this information.
5. Send the message. When the item is ready for pickup, the Library will notify you by e-mail.

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How to recall an item by telephone

When you find an item in the catalog that that is checked out to another person and you want to recall it:

1. Call any Circulation Desk.
2. Tell the person the name of the item you would like to recall.
3. Specify the Circulation Desk where you want the item held for you.
4. Please indicate if there is a date after which the item is no longer of use to you.
5. When the item is ready for pickup, the Library will notify you by e-mail.

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How to recall an item in person

When you find an item in the catalog that that is charged out to another person and you want to recall it:

1. Go to any Circulation Desk
2. Fill out a Recall form.
3. Give the form to the Circulation Desk staff. When the item is ready for pickup, the Library will notify you by e-mail.

Reviewing & Canceling Recalls

1. Click on the "Library Account" link at the top of any Library Catalog page.
2. Enter your name as it appears on your Dartmouth ID or Library Card.
3. Enter your Dartmouth ID number (e.g., 12345X)

   If you have a Library Card instead of a Dartmouth ID, enter the barcode number with no spaces.

4. Enter your four-digit Personal Identification Number (PIN).

   If this is the first time you are logging into your Library Account, you will need to create a PIN. Do this by leaving the PIN box blank. You'll be given the opportunity to create a PIN when you click the "Submit" button.

   If you have forgotten your PIN, please click on the link, "Forgot your PIN?" and follow the instructions on the screen.

5. Click on the "Submit" button.
6. When you are viewing your Library Account, click on the "Request (Holds)" link under the Circulation Information section.
7. To cancel an item you recalled, mark the check box and click the "Cancel selected item" button.

When you view your holds, you will see the title, status and cancel date of holds and recalls that you have placed. Material can have the following status:

• Ready for Pickup - This item waiting for you at the library designated in the Pickup Location column.
• In Transit - This item is being sent to the library designated in the Pickup Location column.
• # of # Holds (e.g., "2 of 3 Holds") - First number indicates your place in the hold queue, second number the total number of holds in the queue.

The help I need isn't here...

Please contact a Circulation Desk for assistance with the problem you're having.

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