• Books
• Articles
• Web Resources

Books

• Mail and Internet Surveys: A Tailored Design Method, 2nd edition
  Don A. Dillman (2007)
  Matthews Fuller HM538 .D55 2007
• Improving Survey Questions: Design and Evaluation (Applied Social Research Methods Series, volume 38)
  Floyd J. Fowler (1995)
  Baker-Berry HN29 .F67 1995
• Overcoming Survey Research Problems (New Directions for Institutional Research, volume 121)
  Stephen R. Porter, editor (2004)
  Baker-Berry LB2326.3 .O83 2004
• Survey Research: Emerging Issues (New Directions for Institutional Research, volume 127)
  Paul D. Umbach (2005)
  Baker Berry LB2326.3 .S78 2005
• The Power of Survey Design: A User's Guide for Managing Surveys, Interpreting Results, and Influencing Responders
  Giuseppe Iarossi (2006)
  Baker-Berry Library HM538 .I37 2006
• Methods for Testing and Evaluating Survey Questionnaires
  Stanley Presser, editor (2004)
  Baker-Berry Library HM538 .M48 2004
• The Total Survey Error Approach: A Guide to the New Science of Survey Research
  Herbert F. Weisberg (2005)
  Baker-Berry Library HM538 .W45 2005
• Doing Survey Research: A Guide to Quantitative Methods
  Peter M. Nardi (2003)
  Baker-Berry Library HN29 .N25 2003

Articles

• Web surveys: Perceptions of burden
  Crawford, S. D., Couper, M. P., & Lamais, M. J. (2001).
  Social Science Computer Review, 19(2), 146-162.
• Leverage-saliency theory of survey participation
  Groves, R. M., Singer, E., & Corning, A. (2000).
  Public Opinion Quarterly, 64, 299-308.
• E-mail subject lines and their effect on web survey viewing and response
  Porter, S. R. & Whitcomb, M. E. (2005).
  Social Science Computer Review, 23(3), 380-387.
• Assessing response rates and nonresponse bias in web and paper surveys
  Sax, L. J., Gilmartin, S. K., & Bryant, A. N. (2003).
  Research in Higher Education, 44(4), 409-432.

Web Resources

• Statistical Analysis Probability Sampling- Descriptions and examples of random sampling techniques written in layman language. Sample size calculator
• Survey Design Tutorial on survey and questionnaire design Papers of Don A. Dillman (who has done extensive research on survey development)
• Writing Survey Questions InfoPoll: How to Write a Good Survey CustomInsight: Survey Question Composition 101 Encyclopedia of Educational Technology: Types of Survey Questions StatPac: Qualities of a Good Question

Please send any comments concerning this page to Pamela Bagley.