From left to right: Danelle Sweeney, Susan Jorgensen,
Owen McDowell, Marilyn Milham
The Access Services department at the Dana Biomedical Library takes care of all circulation, reserves, stacks maintenance, and some preservation work at Dana. We also stock a free book exchange bookcase, for when you need some light, casual reading. We have four full-time employees. And while we all contribute to all the major areas of access service, we each have our own areas of concentration.
Susan Jorgensen, Access Services Supervisor: The Access Services Department is the most immediate and visible face of Dana Library. Susan says, “As a department, it is our goal to be a friendly, approachable presence to all library patrons, to help meet their needs and resolve routine issues. My goal as supervisor of the department is to develop and maintain an efficient and knowledgeable staff, with cooperative work relationships." Susan takes responsibility for patron account needs, as well as keeping us all on track and focused on what we need to do; making sure that any problems with the general upkeep, appearance, and security of Dana are reported to the appropriate person; suggests solutions; and follows through to see that issues are resolved.
She also pulls some duty at the Dana Library Reference Desk. She has been at Dana for about seven years, before which she spent some time in Dartmouth’s Sherman Art Library and the Vermont Law School Library before that. In her spare time she likes boating, gardening, sewing, going for motorcycle rides, and taking trips to visit family and the ocean in Newport, RI.
Owen McDowell, Library Services Assistant: Owen has been at Dana for eight years. Owen oversees the revolving art exhibits in Dana Library. He has also come to know the books in the basement very well. In addition to being involved with the reorganization of the 1920-1980 journals in compact shelving downstairs, he has also been working his way through Dana Onsite Storage, sending books to offsite storage, organizing what remains, and also performing preservation work to keep our more well-used volumes in good circulating condition. Before coming to Dana, Owen worked in commercial printing. In his spare time, Owen spends a lot of time chopping firewood in his back 40, working in his printmaking studio, and keeping up with his kids and grandkids.
Marilyn Milham, Student Supervisor: Marilyn has been at Dana for 2.5 years. In addition to access services duties, Marilyn takes care of our wonderful crew of student employees. This involves hiring, scheduling, training, trouble-shooting, and supporting them as they juggle their jobs with life as a student at Dartmouth College or Dartmouth Medical School. Before embarking on this challenge, Marilyn worked in sales, painted murals, and ran a gallery. In her spare time, Marilyn enjoys working in the art studio she shares with her husband, Owen McDowell, and walking on beaches with her family.
Danelle Sweeney, Library Services Assistant: Danelle has been at Dana for two years. She organizes the course reserves each term for DMS, TDI, and Biological Sciences classes. She sends off journals to the bindery, as well as theses from medical students and Biological Sciences graduate students. She processes the reference books, and gets a curious thrill out of making sure the third floor monographs are in proper call number order. Before coming to Dana, Danelle worked at the League of NH Craftsmen, sold her pottery at farmers markets, did some volunteer work for non-profits, and a bit of copyediting. In her spare time she likes to play her flute, sing in a choir, and raise her two fabulous teenage kids.