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User Assessment Group: Related Links

   
 

Library Usability Information

University of Arizona
This link contains a number of usability papers and presentationg given by staff at the University of Arizona Library. Scroll down the page to the "Presentations by Access 2000" heading.
California Digital Library
Assessment and Usability at CDL; Includes information on a "Usability testing toolkit".
Usability at MIT
The Web Advisory Group's website on usability testing at the MIT Library.
MIT Libraries: The Big Test
Usability testing to find out how MIT users interact with their information environment as a whole, not just how people search each individual component of that environment (from 2002)
University of Michigan Usability
UM Library Usability Studies and resources
University of Virginia
Usability testing at the University of Virginia
University of Washington Usability
Includes information on usability and assessment effots at UWASH

Usability Websites

Articles on Usability
From Human Factors International (HFI), a user-centered design company.
Jakob Nielsen's Website
Including 'Alertbox'; one of the most popular column's on web usability.
Usability.gov Website
US Deptartment of Health and Human Services, resource for designing usable, useful and accessible web sites and user interfaces
Topics in Usability from the Usability and User Experience Community
These pages are collections of resources on specific topics of interest to usability practitioners, including books, websites, articles, tools, and organizations. The Usability and User Experience Community is a community of practice within STC, the Society for Technical Communication.
Articles & Interviews from the UIE Roadshow
UIE (User Interface Engineering) sponsers training in field techniques, persona development, and usability testing. Articles by Jared M. Spool, such as "Seven Common Usability Testing Mistakes" and "Preventing Usability Problems from the Get-go"are included here.
The LUCID Community
The goal of LUCID is to advance the profession of usability professional and user experience designer. This site is a place for sharing ideas, outreach and resources.

Bibliography for DLG

The Culture of Usability
New Architect; August 2002. Quality Assurance: Passing the Test
Making small changes to the process, and bringing responsibility in-house, means you can spend less and get more from your usability testing program.
"If at first you don't succeed ...": web site redesign at the UNLV Libraries by Kyle Felker; Su Kim Chung
Library Hi Tech 2005; Volume 23: Number 1; Page: 50 -- 65
Abstract: Purpose - To document a library web site redesign from start to finish, with special attention and emphasis placed on process - what worked and what did not. Design/methodology/approach - Documentation and techniques used in the redesign are discussed in depth, with special attention as to why these techniques were chosen, how they were integrated into the process, and what problems were encountered. Findings - One of the biggest problems with a redesign is the political dimension and communication issues involved, rather than the technical problems. Deciding what testing methodology to use to gather patron input and using that input efficiently in the site design are also a challenging area. Research limitations/implications - Since this is a case study, some of the problems encountered may not be applicable to other libraries in different environments. At the same time, many of the findings relating to problems with communication are general and could apply to redesign efforts in a variety of environments. Practical implications - It is hoped that this paper may serve as a foundation on which a more generic process for effecting a redesign can be developed, one that may apply to all or most redesigns in all or most libraries. Originality/value - There are very few papers in the literature dealing with the process of managing a redesign - most focus on other aspects, such as skill sets or test findings.
Full Project Report for University of Washington (PDF)
"UW Libraries Website Redesign 2003-2003" June 14, 2004
Usability testing for library websites: a hands-on guide by Elaina Norlin
Chapter 4: Pre-assessment and Planning
Website Strategic Plan
University Libraries of Notre Dame
 

 


 

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Last updated 19 September 2005