Dartmouth has established channels for asking questions about regulatory compliance, seeking guidance about College policies or procedures, or reporting suspected violations of law, policy, or business ethics. Reports may be made anonymously.
Q. What is Direct Deposit?
Direct deposit is a safe and easy way to have your money deposited directly into your checking or savings account. When you use direct deposit, you allow a company or organization to electronically transfer money into your bank account.
Q. What types of payments can be made by Direct Deposit?
Any ongoing, regularly-scheduled payment, including:
Q. How do I begin using direct deposit?
Ask EIS/Payroll office if they offer direct deposit. It's a very simple process to get started.
Q. How is money deposited into my account?
Dartmouth College's bank will electronically instruct your bank to credit your account for the amount owed to you on the predetermined date. Your bank then deposits this money into your account and charges the EIS/Payroll's bank account. You don't need to have an account at the same bank as your EIS/Payroll department.
Q. How can I be sure my deposit was made?
You will get a payment stub in writing or electronically from your EIS/Payroll that lets you know it sent the deposit to your account. If EIS/Payroll doesn't provide such a stub or notice, your bank will notify you within two days after it receives the deposit or will provide you with a telephone number you can use to check the status of your deposits. The deposit will also be shown on your monthly bank statement.
Q. What if there is a discrepancy between my bank statement and the payment stub or deposit notice I received from the EIS/Payroll?
Notify your bank and your EIS/Payroll department immediately. You have up to 60 days from your account statement to notify your bank in person, by telephone, or in writing of an incorrect deposit amount. If the bank needs more than 10 business days to investigate and resolve the situation, it must credit the amount in question to your account during the investigation.
Q. Can I stop using direct deposit if I change my mind?
Yes. Just contact the EIS/Payroll department and they will tell you how to cancel the service.
Q. Can EIS/Payroll take money out of my account or get confidential information about me through my bank?
Generally, no. Only you can approve the withdrawal of money from your account, and EIS/Payroll only has access to the information you provided. However, if EIS/Payroll pays you too much (e.g., if it sends two deposits to your account for one pay period), EIS/Payroll can reverse the incorrect payment without notifying you within five business days of making the payment. Receiving your money by direct deposit is actually more confidential than being paid by check because fewer people are involved in the delivery and deposit of your payment.
