Tests and Surveys

When taking tests in Blackboard, there are a few things you should take into consideration to ensure successful submissions.

Before starting the test:

• Make sure you are using a supported browser (Firefox is recommended).  Google Chrome and the AOL browser are NOT supported by Blackboard. 
• Make sure any Pop-up blocking software is disabled.  Pop-up blockers will prevent some tests, and saved answer confirmations, from opening in a new window.
• Make sure you have given yourself ample time to take the test.  You should prepare to sit down and complete the test just as you would in a classroom environment.
• It is your responsibility to ensure that you are using a supported computer configuration.  Public use computers are available on campus and will have a supported configuration.

During the test:

• Some tests may only be taken once, do not begin a test until you are ready to.
• Some tests must be completed in one session. Make sure that you have enough time set aside to respond to all questions before opening this type of exam.
• Focus on completing the test.  Do not open any additional software applications, check email, or browse the Internet in other windows.
• Do not use your browser’s back button during the test.  If the test is displayed one question at a time, make sure you use the navigation buttons built into the exam.
• Do not leave the computer idle while a test is in progress.  Your Blackboard session will automatically end after a period of inactivity.
• Save your work frequently!  Use the [Save] button at the bottom of tests to save your work.  Saving your work updates your Blackboard session, ensuring you will not be logged out due to inactivity.  Some Internet service providers will also disconnect you due to inactivity; saving frequently will prevent disconnections from your ISP as well.

Note: If you have been locked out of a Blackboard exam you will need to contact your instructor.  Your instructor is the ONLY person who can reset a quiz attempt.