Diagnostics for Using Blackboard at Dartmouth

This page provides diagnostics and sample files to check whether your browser and computer will interact smoothly with the Blackboard 9.1system at Dartmouth College. If, after using this diagnostic page, you still have difficulties, please contact help@dartmouth.edu.


 
Browser
Check		 Warning
Browser:
Version:
Platform:
For a list of supported Browsers, please refer to the Browser Recommendations page.
 
JavaScript
Check		 Fail If this check fails, contact help@dartmouth.edu for assistance with enabling Javascript for your browser.
 
Cookies
Check		 Fail If this check fails, contact help@dartmouth.edu for assistance with enabling Cookies for your browser.
 
Popup
Window
Check		 Fail If this check fails, contact help@dartmouth.edu for assistance with enabling Popup Windows for your browser.
 
Port 80
Check		 Fail This check works by trying to download an image through the specified port.  Port 80 is the standard web (http) port.
 
Java
Check
No Java Support.
If you see nothing to the left (or just a gray box) then Java functionality is not available.

The version of Java that Blackboard currently supports is 1.6.0_x (PC) or 1.6.0_x (Mac).  Older versions may work, but if you're experiencing problems with Blackboard, you should update your Java Plug-in.
 
Plugin Checks
Plugin Installed Version
Adobe Flash
Adobe Shockwave
Adobe Reader
Apple QuickTime
RealPlayer
Windows Media Player
Microsoft Silverlight