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Professional Development and Training Working Group

Orientation and Training

Establish new employee information/handbooks: In addition to a campus-wide new-employee handbook, each division should develop a supplement or an insert describing its own procedures and policies. It would be important to include an organizational chart, and to update this document on a regular basis.

  • Welcoming events: The College should host more events (meals, other gatherings) to both welcome new employees and introduce them to employees outside of their general area.
  • Information Sessions: The Dartmouth Today program received high praise but access to this program is too limited. We recommend that HR consider alternative ways to deliver the content from this program to a broader audience.
  • Orientation: New employee orientation should help employees understand not only their department or specific responsibilities, but should also increase their understanding of the College’s mission and the staff role, the role of the faculty and what it means to be faculty. Employees should also be informed of goals, challenges and successes (of one’s individual area and of the College as a whole)
  • Web-based Video Training: The College should develop programs that can be used at any time by any employee to learn the basics of systems such as blitzmail or the telephone system.
  • Focus on Managers: Specific training should be provided to managers across the institution. Training should include: communication skills (including providing feedback); hiring, supervising, and evaluating personnel; addressing personnel issues (including grievances); setting expectations; helping staff with professional development; creating and sustaining a supportive and diverse work environment.

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Last updated: 01/31/07