the FSP Guidebook
the FSP in Fez, Morocco
 
Basics
Electricity: Some wall sockets in Morocco are only suitable for low-voltage appliances. Check you’re your host parents or the hotel before you plug in anything. Two-pin round plugs (European type) are the norm. Jeneen was able to use her host mother’s blow dryer and didn’t have to waste useful space in her backpack for small appliances that might not work in Morocco. If you intend to bring a computer to Fez, also bring an appropriate transformer. Most electricity in Fez is 220v, although some areas use 110v. Power supplies for many laptop computers automatically convert from 110v to 220v, but check before you leave the U.S.

Stephanie Saad
  and Colin Grey '96 enjoy afternoon tea and The D at ALIF
Stephanie Saad and Colin Grey ‘96 enjoy afternoon tea and The D at ALIF.
Newspapers: The International Herald Tribune and the previous day’s edition of English newspapers are available in most large towns and cities.

Money: In Spring 2002 the U.S. dollar was worth about between 11.4 and 10.1 dirhams (DH). Although most guidebooks will tell you that you cannot buy Moroccan currency outside Morocco, Jeneen was able to exchange some money at JFK airport, and a few dirhams proved handy for random airport costs in Morocco.

Keep in mind that the dirham cannot be exchanged for foreign currency and cannot be taken out of the country, so spend all your money before you leave!

There are many ATMs but not all work all the time. Also, the keyboard can differ from the ones at home so make sure you know your password as numbers and as letters. Check with your home bank about the charges for ATM transactions abroad. Credit cards may be used in some places, but don’t expect to use them at the corner store. They are good to carry as a backup.

Attitudes about money in Morocco are quite different from those in the Western world. Charity is one of the duties of all good Muslims, and a service rendered deserves a reward, no matter how small. If someone helps you in some way, it is customary to thank him or her by giving a few dirhams. It is also in your best interest, economically speaking, to learn how to haggle. If you do haggle, you will probably get a better price. However, if you want to get the best price, go with a Moroccan who has friends in the medina.

Telephone
Getting a phone card from any convenience store or tele-boutique and calling home is easy enough to do, but very expensive. Some students suggested that students buy a cell phone here and let people call you on it. Calling out of Morocco is very expensive, and calling in is cheaper. (Your host parents will probably not have a landline and will just have cell phones). However, many U.S. telephone calling plans provide an access number from Morocco and then connect to your home number (probably your parent’s) at the same charge as though the call were initiated in the U.S. (MCI charges about 89¢ per minute as of 2002.) The cell phones are not that costly and worth the investment and can be used throughout Europe after your stay in Morocco. Cell phone companies are Meditel and Maroc Telecom and are located throughout the city; keep your eye out on weekly specials. The tele-boutiques are safe and convenient but are a drain on your wallet because you have to feed coins continuously into the phone. There are tele-boutiques all over the city. MCI or AT&T calling cards work from Morocco, but only to call the US and not other countries. Be careful to watch the clock, since the rate is about $2.50 a minute. If it is an emergency, you can be reached at ALIF, and you can also receive a fax for a small fee. Some host families don’t have a telephone and others may prefer that you not use it. Most Moroccan families regard the telephone as a luxury, and few lines have itemized billing, so any long-distance call that you initiate may cause stress.

Important Phone Numbers
Telephone numbers and area codes change frequently, but the numbers below are believed correct as of Fall 2002.
The country code for Morocco is 212; the area code varies: Fez = 055, Rabat = 037, Casablanca - 022, Tangier = 039.
To dial long distance within Morocco, dial “0”, then area code followed by the number.
American Chamber of Commerce (Casablanca) (022) 311448
AMIDEAST, Rabat (037) 726230
AT&T USA Direct 00 2110011
Emergency /Police 19 Fez airport (055) 624800
Fez train station, ONCF (055) 625001, 625132
French Cultural Center (Fez) (055) 623921
Hotel Zalagh, Fez (next to ALIF) (055) 625531
King Fahd School of Translation, Tangier (039) 942813
MCI 00 2110012
Qarawiyyin Library, Fez (055) 633939
Royal Air Maroc, Fez (055) 625516
TAK Voyages (Fez Travel Agency) (055) 624550
Tangier American Legation Museum (039) 935317
Tel. Info 16 / Operator Assistance 12
US Consulate, Casablanca (022) 264550
US Embassy, Rabat (037) 762265, Fax: 037-765661(037) 762265,
Fax: 037-765661
Postal Services
The central post office in Fez is located on the corner of Avenues Hassan II and Mohammed V. To buy stamps, send mail, or collect packages, enter under the sign posted on the Hassan II side of the post office which reads “Paquets et Colis Postales.” There are also a number of branch offices around Fez on Atlas Square, Batha Square, and Alaouite Square in Fez Jdid. Winter Hours: 8:30-12:00, 2:30-6:00; Summer Hours: 8:00-2:00

If you know the weight of your letters or how many stamps you need, it is much easier to buy stamps at a kiosk or newsstand around town. A three-page airmail letter to the USA = 8.5 DH; to Europe = 6 DH. Many tabacs just sell you 7 DH for Europe and 10 for the US. These rates are subject to change, so check with the ALIF secretary. Bright yellow mailboxes are attached to the sides of buildings, for instance, next to the entrance of the Central Market on Avenue Mohammed V. There is only one box for local, domestic, and airmail. You can also leave your stamped letters with the ALIF secretary for twice-daily mailings. You are welcome to use Box 2136 for personal mail, which will be kept with the secretary.
photo

Address:
Your Name
c/o ALIF
B.P. 2136
Fez 30000
Morocco

Expect mail from the USA to take up to 2 weeks to arrive. Students should avoid having family or friends send electronic goods, cameras, or audiocassettes, since the customs duty charged on such items is exorbitant and the paperwork wearying. Also, never have cash sent to you by mail.

Photography: Although most Moroccans are not overly sensitive to having their picture taken, ask first! Although it may feel like it at moments, it is worth remembering that the medina is not a Disney Theme Park.    Film is widely available, especially color print and slide film of various brands and speeds. Prices seem to vary from shop to shop, and the film can be of questionable quality. Black and white film is available in some shops, but there is no place to have it developed in Fez.

Transportation
Petit taxis (bright red taxis with yellow roof racks) can save you a lot of time. It costs 7-10 DH for an average trip from the Ville Nouvelle to the medina. They are plentiful in the Ville Nouvelle and at the edges of the Medina. There is rarely any difficulty flagging down a taxi, and they can be found at all hours at different taxi stands throughout the City. The presence of a passenger in a taxi does not necessarily mean that the taxi is taken; one taxi may pick up as many as three fares along the route, if passengers’ destinations aren’t too out of the way. If you get into an already-occupied taxi, note the amount on the meter as you get in. Your fare should be the amount elapsed from getting into the taxi plus the initial charge of c. 2.8 DH. Drivers in Fez usually use their meters without any hassle so you aren’t expected to bargain over the price. Also, they don’t expect a tip between 8:00 a.m. and 8:00 PM. Fares go up 50 percent at night, although only the newest meters reflect this. Unfortunately, there is no way of telephoning for a taxi in Fez.

The City Buses are packed on some of the principal routes during peak hours, and you should guard against pickpockets. Buses run from 6:00 a.m. to between 8:30 and 9:00 p.m. Fares for routes within the City are 1.80 DH, while the fare for buses that run outside city limits is slightly more. Check at the ALIF desk for a complete update.

While grand taxis (shared taxis) cost about 20 to 50 percent more than a cross-country bus on the same route, they are worth considering for scenic routes. Grand taxis are usually an old Mercedes Benz. They depart when they have their full complement (usually 6) of passengers. There are set prices between cities, but you will need to negotiate a price with the taxi driver before you jump in, and it is advantageous to travel with 5 of your friends for the best deal. You can also buy extra “places” so that you are more comfortable, or the taxi leaves sooner. In general, you can count on paying 10 DH for every 30 km. Be aware that most highway deaths are attributed to grand taxis. Their penchant for passing cars and trucks on blind, winding mountain roads is enough to make anyone sick with fright. In such cases, it’s best to look at the landscape and let the other passengers do the worrying. For location of grand taxi stands, ask at the ALIF desk.

Cross-Country Buses: These buses are a useful alternative to trains or grand taxis, if you are trying to get to particular areas. Schedules may be obtained at the ALIF desk.

Trains: A rail network of about 2,500 km. links all the major towns, and a good deal of upgrading has occurred in recent years. For schedules and costs see http://www.oncf.ma/. On the whole, trains are modern, comfortable, and reliable. Most have first and second classes and some have buffet cars or a trolley snack service (sandwiches, hot and cold drinks). On some routes, “couchettes” (night sleepers) are available. Thieves and pickpockets are not unknown on trains, particularly on overnight trips. Never leave your wallet, passport, or other valuables in beside you or in the pack’s outside pockets and have locks on all luggage zippers. There are several daily trains to Meknes (about 45 minutes), continuing on the same line to Sidi Kacem (2.5 hours), Kenitra (3.5 hours), Sale (4 hours), Rabat (4.5 hours), and Casablanca (5.5 – 6 hours). Train to Tangier leave from Fez also with a change of trains often necessary at Sidi Kacem. The line to Marrakech via Casablanca takes anywhere from 8 to 11 hours, depending on the type of train. Fast trains are preferable, as they bypass small, rural stations, thus reducing time spent en route. Train schedules are posted at ALIF. Cost is minimal: about 90 DH for the 6-hour trip from Fez to Tangiers.

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Last Modified December 31, 2005
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