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Undergraduate Student Questions, Concerns, and Complaint/Grievance Resolution

Dartmouth College is committed to ensuring that the programs, services, and activities of the College are accessible to, and useable by, students with disabilities. Dartmouth College adheres to the Americans with Disabilities Act and Section 504 of the Rehabilitation Act to ensure that otherwise qualified students with disabilities are not discriminated against on the basis of their disabilities and that they are not excluded from or denied the benefits of the Dartmouth collegiate experience. See Dartmouth College’s non-discrimination policies at http://www.dartmouth.edu/~ide/policies/nondiscrim.html

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Students who have questions or concerns about any aspect of campus accessibility, possible discrimination, campus policies or procedures, services or academic adjustments, or who believe they may have been discriminated against on the basis of disability, are encouraged and welcome to discuss the matter with the SAS Director, Ward Newmeyer. Students may also contact the campus 504/ADA Coordinator at the Office of Institutional Diversity and Equity.

 

Undergraduate Student Complaints/Grievance Resolution:

Students who believe they may have been discriminated against on the basis of disability should take the following steps:

Informal Resolution:

Students should attempt to have the matter resolved informally with the person/entity alleged to have discriminated or violated a policy or procedure, with the head of the department or office in which the alleged violation occurred, or both.

o Students may consult the SAS Director to discuss the nature of the complaint, factors to consider, and whether the student, SAS, or both should pursue informal resolution.

o Students may, within thirty (30) days from the time at which the student knew or could reasonably be expected to have known of the action(s) being grieved, request the SAS Director to look into the matter, pursue resolution, and advise the student as appropriate. If the SAS Director does not determine that discrimination or a policy/procedure violation has occurred, the student may choose to continue informal resolution or proceed with a formal grievance. If SAS determines that discrimination or a policy/procedure violation has occurred, SAS will pursue the matter on behalf of, or in concert with, the student. The SAS Director’s determination is due within sixty (60) days from the time at which the student knew or could reasonably be expected to have known of the action(s) being grieved.

o Students who have complaints about alleged discrimination or policy/procedure violations by the SAS Director are encouraged to discuss the matter with the Director, but this is not required. If the matter remains unresolved, either because a student remains dissatisfied or because the student chooses not to discuss the matter with the Director, the student should contact the Senior Assistant Dean for Student Academic Support Services, to whom SAS reports. This contact must occur within thirty (30) days from the time at which the student knew or could reasonably be expected to have known of the action(s) being grieved.

o Attempts to resolve the matter informally should be completed within sixty (60) days from the time at which the student knew or could reasonably be expected to have known of the action(s) being grieved.

Formal Grievance Resolution:

Students who believe that attempts at informal resolution were unsuccessful and/or insufficient, and who remain dissatisfied, may submit a formal grievance to the Office of Institutional Diversity and Equity (IDE).

Contact Information for IDE:

Suite 304 Blunt Alumni Center

HB 6018

603-646-3197

603-646-2516 (fax)

Institutional.Diversity.&.Equity@Dartmouth.edu

Other Complaint and Grievance Procedures:

The information above is oriented to concerns, complaints, and grievances for undergraduate students of Dartmouth College.

Graduate and Professional students at Dartmouth College (i.e. at Arts and Sciences Graduate Programs, The Dartmouth Institute for Health Policy and Clinical Practice, Dartmouth Medical School, Thayer School of Engineering, and the Tuck School of Business) should consult the contact persons listed at http://www.dartmouth.edu/home/about/accessibility.html for information about applicable complaint and grievance procedures.

Employees of Dartmouth College: See the Institutional Diversity and Equity web site, particularly the “Staff Accessibility & Information Resources” and “Policies & Procedures” sections.

Community Members and Guests using Dartmouth College facilities, programs, services, and activities should contact the 504/ADA Coordinator at the Office of Institutional Diversity and Equity.

Contacts:

Ward Newmeyer, Director, Student Accessibility Services, (603) 646-9900

William Hankel, 504/ADA Coordinator, (603) 646-3197

Deborah Tyson, Senior Assistant Dean, Student Academic Support Services, (603) 646-2243

Evelynn Ellis, Vice President for Institutional Diversity & Equity, (603) 646-3197

Last Updated: 8/29/14