Urgent Matters
Emergencies
If you have an emergency and need the assistance of the Police, Fire Departments or ambulance, please call 911.
Urgent Work Requests
An urgent work request is something that if not attended to immediately will cause damage to the building or personal possessions, or risk the safety of the tenants. Urgent work requests should be submitted by phone as follows:
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Commercial Properties: Monday through Friday 8:00 a.m. to 4:30 p.m. call the Real Estate Office at 646-2446 for assistance. Please leave a message if no one is available to answer your call. Messages are checked regularly.
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Residential Properties: Monday through Friday 8:30 a.m. to 4:00 p.m. call the Housing Programs Office at 646-2170 for assistance. Please leave a message if no one is available to answer your call. Messages are checked regularly.
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Off Hours (all other times): Please contact the Troubleshooters at the College Heating Plant at 646-2344. They are on duty at all times and can help you with urgent matters. If no one picks up the phone immediately, please wait a minute and call back. Please only call for extremely urgent matters.
Non-Urgent Work Requests During Office Hours
If you would like to submit a work request for a repair during normal office hours, you may do so via this Web site, by telephone, or by e-mail. Work orders will be handled as quickly as possible.
Please note that work crews also handle all campus work orders and prioritize work orders based upon the urgency of the needed repair. Please also remember that different work crews do different work. The person who comes to fix the leaky faucet does not take care of the burned-out light bulb.
