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Having problems with your web pages? This is the first place to check! You should find the answer to your question here, but if you continue to have problems, send e-mail to email@example.com.
There are several reasons why you might get an error message while trying to view your web pages.
This error may indicate that www.dartmouth.edu was unable to find an index.html file in your top-level directory. Connect to your account using Fetch, or another FTP client program, and confirm that your file is named exactly index.html, in all lower-case letters, with no spaces.
Note that because www.dartmouth.edu is a central computer running the UNIX operating system, lower-case letters in filenames are considered different from upper-case letters.
Your URL should be in the form of http://www.dartmouth.edu/~username/. For example, if your username is hobbes, your URL would be http://www.dartmouth.edu/~hobbes/.
Note: For this URL to work properly, you must have a page named exactly index.html in your public_html directory, in all lower-case letters.
Using a URL with a tilde (~) character assumes you have your pages stored in a directory called public_html, inside of your website account. If you upload any of your web files outside of the public_html directory, those files won't be found by someone browsing your website.
Following are the most common solutions to this problem.
Tip: For this reason, we recommend all your filenames only use lower-case letters. It is easier for you (no [Shift] key!) and prevents careless errors in capitalization.
If you have forgotten the password to your personal website, or to a website that you own and/or maintain (i.e. department or organization web site), you can reset the password by logging into the Web Account Management System at https://hosting.dartmouth.edu
Log in to the Web Account Management System using your NetID and password, select your website account name, and then to the right click the Change Password link.
If the website is owned by a department or organization, then you will need to log in to the Web Account Management System using the NetID and password for that department or organization to be able to change the password.
Last Updated: 3/4/13