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For computers running Mac OS X, start the computer using the system
Install CDs that came with your computer. Insert the Install CD into the CD
drive, then restart your computer and hold down the [C] key as
the computer starts up. It will appear that you are reinstalling the operating
system. However, when the Installing OS X screen appears, select
Installer from the Menu bar, then
Disk Utility. Click the First Aid tab, then
select the hard drive you want to check.
- S.M.A.R.T. Status: Self-Monitoring, Analysis, and
Reporting Technology, or S.M.A.R.T., is a monitoring
system for hard drives that detects and reports on various indicators of
reliability, in the hope of anticipating failures. Disk Utility displays this
information. If your hard drive is functioning properly, the status will be
Verified. If it is failing, you will see this information in
red letters and the hard drive will most likely need to be replaced. If you do
not have a current backup of your hard drive, contact the Computing Help
Desk at 646-2999 and select from the options provided, send electronic mail
to help@dartmouth.edu, or call
your department's
computing support office for assistance.
- Repair Permissions: Sometimes the permissions (read,
write, etc.) associated with the files on your hard drive can become incorrect.
This utility will attempt to repair them. Click on the Repair
Permissions button to begin the repair. When it is finished,
restart your computer as you normally would to see
if the problem has been corrected. If not, follow the instructions above to
return to Disk Utility and run Repair
Disk.
- Repair Disk: This utility inspects and repairs the files
and directory structure on the hard drive. Click on the Repair
Disk button to begin the repair. When it is finished,
restart your computer as you normally would to see
if the problem has been corrected.
If the problem(s) persists, contact the Computing Help Desk at 646-2999 and
select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's
computing support office.
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