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Connecting to the Dartmouth Network

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With the proper cables and equipment, personal computers can be connected to the Dartmouth computer network through Ethernet ports located in every residence hall room and nearly every office on the campus, wirelessly on properly equipped computers or other devices, or through dial-up connections using a telephone jack and a modem.

Ethernet network ports look like modular-style telephone plugs, except the shape is slightly larger. The ports are marked with blue dots or tabs. Each network port is labeled with a unique number. At Dartmouth, you should connect the Ethernet cable first to the Ethernet port on the back of your personal computer and then to the Ethernet port on the wall. Alternatively, the Ethernet cable can be connected to the port labeled 10/100 PC on the back of any Voice over IP (VoIP) telephone that is located in the room. Once you turn your phone on, please wait 10 seconds before attaching the Ethernet cable from the VoIP telephone to your computer.

If you have trouble connecting through your Ethernet port, there could be a problem with the port, the Ethernet cable you are using to connect, or with the connection settings on your computer. If you have a laptop and can't connect, use your Ethernet cable and try plugging into a port in another room. If you can connect, there is a problem with the port in your room and it should be reported by completing a Wired Network Service Request.  If you can't connect, it could be that the Network settings on your computer need to be adjusted. For advice on Network settings, see Connecting from On Campus, contact the Computing Help Desk at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's computing support office.

You can also try a different Ethernet cable to connect to your port. If you can connect, there is a problem with your cable; a replacement can be purchased at Computer Sales and Service (171 Carson Hall).

If you still can't connect, call the Computing Help Desk at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's computing support office. You will need to give them your room number, port number, and some additional information.

If you work or live off campus or in a building without network ports, and if your computer is equipped with a wireless network card, you may still be able to access the wireless network. For advice on connecting to the wireless network, see Connecting from On Campus, contact the Computing Help Desk (172 Carson Hall) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's computing support office.

You may also use a telephone as the "wire" between your computer and the network. Modems connected to your computer connect directly to telephone lines and convert the electrical signals from your computer to tones that can travel across the telephone link. The modem at the other end converts the tones back to the equivalent signal and passes that signal to the network. Some modems dial automatically for you. Through these dial-up connections, you can use any terminal or personal computer, just as you can with an Ethernet port. For advice on using modems, see Connecting from Off Campus, contact the Computing Help Desk at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's computing support office.

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02/16/07

Last Updated: 8/20/07