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Personal computers can be connected to the Dartmouth network using an Ethernet cable or wireless network card. Ethernet ports are located in every residence hall room and nearly every office on the campus. Wireless access points also provide coverage for all of campus. Your personal computer can also be used to access Dartmouth network resources from off-campus locations.
Ethernet:
Ethernet network ports look like modular-style telephone plugs, except the shape is slightly larger. The ports are marked with blue dots or tabs. Each network port is labeled with a unique number. As an alternative, the Ethernet cable for your computer can be connected to the port labeled 10/100 PC on the back of any Voice over IP (VoIP) telephone that is located in the room. This port on the back of the VoIP phone acts as a pass-thru and allows you to share the network connection with your phone.
If you have trouble connecting through your Ethernet port, there could be a problem with the port, the Ethernet cable you are using to connect, or with the connection settings on your computer.
If you can't connect, use your Ethernet cable and try plugging into a different known working Ethernet port (easier to do with a laptop than a desktop). If you can connect, there is a problem with the port in your room and it should be reported by completing a Wired Network Service Request. If you can't connect, try a different Ethernet cable to connect to your port. If you can connect, there is a problem with your cable; a replacement can be purchased at Computer Sales and Service (171 Carson Hall). If you still cannot connect, it could be that the Network settings on your computer need to be adjusted. For advice on Network settings, see Connecting from On Campus.
If you have tried a different port, Ethernet cable, and checked your network settings, and still cannot connect to the network, call the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's IT support office
Wireless:
If your computer is equipped with a wireless network card, you can access the Dartmouth network. For information on how to configure your computer to connect to Dartmouth's secure wireless network, see Connecting from On Campus.
If you are having trouble connecting to the wireless network, contact the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's IT support office.
Access from Off Campus:
If you work or live off campus, please see Connecting from Off Campus for more information on how to connect to the Dartmouth network and access network resources from off site.
If you have problems to connecting to the network, call the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's computing IT office
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