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At Dartmouth BlitzMail and Thunderbird are the supported e-mail programs for Macintosh or Windows computers. You may choose to use a different e-mail program, such as Outlook or the OS X Mail program, and you can find directions for configuring third party e-mail programs at E-mail. When configuring third party e-mail programs, we recommended that you use the IMAP protocol.
The Dartmouth network is also connected to the Internet, so it is easy to exchange e-mail with people inside or outside of the Dartmouth network. On campus, if you want to send electronic mail to someone who is a member of the Dartmouth community (i.e. faculty, staff or student), generally all you need to know is their name. The electronic mail address format for Dartmouth community members is first.initial.last@dartmouth.edu (i.e. jane.a.doe@dartmouth.edu).
While an e-mail program like BlitzMail will let you enter just the name of a Dartmouth community member to send the e-mail (i.e. Jane A. Doe), other email programs will require that you use the recipients full email address. When sending e-mail to someone outside the Dartmouth community, you must always use their full email address regardless of what e-mail program you are using (i.e. jane.a.doe@dartmouth.edu).
To look up a name for someone here at Dartmouth, you can use the "Look Up a Name" feature in BlitzMail, or log on to the Dartmouth Directory Manager web page.
The Dartmouth Directory Manager will allow you to search the Dartmouth Name Directory (DND), change your password, set your spam filter settings, set a vacation message, and edit selected fields for your entry in the Dartmouth Name Directory (DND).
To avoid misuse of your e-mail account, please guard your password and do not reveal it to anyone.
Passwords
Your DND password is used to access a wide array of services, including e-mail, research materials, and administrative services.
Your password must therefore conform to the following criteria:
- It should be eight characters long using only numbers and upper- and lower-case letters.
- There can be no more than four characters in sequence (e.g., "12345" or "abcde" are not allowed).
- It must contain at least five different characters (e.g., "2a3a2a3a" only contains three different characters so it is not allowed).
- It cannot be a word found in the dictionary (e.g., "password").
- It cannot be a reversal of a word found in the dictionary (e.g., "drowssap").
- It cannot be a word found in the dictionary plus one additional character either before or after the word (e.g., "xalgebra" or "algebrax").
- It cannot be a word found in the dictionary with numbers substituted for look-alike letters (e.g., "passw0rd" or "pa55word").
- It cannot be a word found in the dictionary minus any punctuation, symbols, or numbers (e.g., "oclock" or "soninlaw").
BlitzMail and Thunderbird
The BlitzMail and Thunderbird e-mail programs are available for download from the Software Downloads Web page.
For more information, see Getting Started with BlitzMail and Using Thunderbird.
To learn more about connecting to and using e-mail services, contact the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or contact your department's IT support office.
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