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If you run into a problem with OmniUpdate while trying to use the Page
Editor, here are some generic guidelines to help you set up your Windows PC to
work correctly with OmniUpdate. If you don't have administrative access to your
PC, contact your department's desktop support consultant.
- If your Windows firewall has been turned on by a system upgrade, you must
turn it off before doing anything.
- To do this, select Control Panel from the
Start menu. Then click the Security Center
link, then Windows Firewall.
- In the Windows Firewall window under the General tab,
click the Off radio button, then click
OK.
- Now update your Windows software. To do this, select Windows
Update from the Start menu. Under Keep your
computer up to date, click the Express button.
- Next, make sure your PC has the newest version of Java installed. To do
this:
- Start your browser and enter the URL http://www.java.com. Click on Java Software
Download in the upper-right corner of the browser window.
- In the resulting window, click the Download Now button,
then the Begin Download button.
- In the resulting window, click Verify Installation.
- You may see an Information Bar; if so, select
Install Active X Control.
- If the Sygate Security Agent asks for permission to install, click
Yes.
- The configuration will be checked. If everything stops at this point, you
may have an error window behind the front-most window. Move the front-most
window to the side so you can see the Error window.
- If a Cannot Install Due to Internet Proxy Settings dialog box appears,
click Retry. It should now work.
- You may get the J2SE Runtime Environment License Agreement. If so, click
Accept.
- When the installation is complete, click Finish. In the
dialog box that appears, click Restart Yes.
If you turned the firewall off, go back and turn it back on using the steps
above, except click the On radio button, then click
OK. Close the Windows Security Center window.
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