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Microsoft Windows Specific FAQs

Why Does My Windows PC "Lock Up" When Video Starts to Play?

Your current graphics card drivers may not handle overlays properly. Upgrade to the latest video drivers for your graphics hardware.

Why Does My Cursor Flash When the Video Is Running?

Your drivers may not handle graphic overlays properly. Consider changing the properties of your mouse pointer in the Control Panel to the normal pointer and turn off the Enable pointer shadow option.

Why Does My Browser Crash Instead of Loading InStream, or the Java Applet Loads, But Nothing Happens?

Be sure to install all critical updates; see Microsoft Windows Update.

The Critical Update package may include an up-to-date Java Virtual Machine (JVM) from Microsoft that may fix this problem. For more information on recommended Java plug-ins, see Linux Specific FAQs.

03/17/08

Last Updated: 3/17/08