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Each e-mail client software is slightly different, so refer to the Help Menu
in your e-mail client for additional information. No matter which client
you want to use, in order to retrieve e-mail from your Dartmouth account, you
will need to enter the basic connection information provided below:
- Name or User Name or Full
Name: Enter your full name as it appears in the DND (for example,
John Q. Public).
- Make sure you enable SSL for IMAP on the account.
- E-mail Address or Return Address: This is
the address others will use to send you e-mail. Be sure to use your full
Dartmouth address (for example, john.q.public@dartmouth.edu);
nicknames are not guaranteed to be unique.
- Host Name or Incoming Mail
Server: Since Dartmouth has a number of mail servers, you will
need to find out which server your mailbox is on. There are two ways to do
this: see
Locate Your BlitzMail Server or send a BlitzMail message to
yourself. (You can use a public computer if you don't have BlitzMail
installed on your computer.) Open the message you sent to yourself. Select
Verbose Header from the Option menu. Look for
the line titled Message-ID. It will look similar to
Message-ID: <24603114@newdasher.dartmouth.edu>. In this
case, the Host or Incoming Mail
Server is newdasher.Dartmouth.edu. (Please see the
note below.) In addition, you may need to specify that the IMAP port is
993.
- SMTP Server or Outgoing or SMTP
Host: The host for all Dartmouth users is
mailhub.dartmouth.edu. In addition, you may need to specify
that the SMTP port to use is 465.
- Enable SSL for SMTP and specify that your outgoing server
requires authentication or an encrypted connection. If you do not do this, you
will need to start a
VPN connection each time you send e-mail to Dartmouth accounts. If you do
not use SSL for SMTP or you do not have a VPN connection, your e-mail might be
flagged as spam and the recipient will not see it.
- Use password authentication.
You may also configure your IMAP e-mail client software to find e-mail
addresses by looking at Dartmouth's LDAP server. This is similar to the
Look up a Name feature in BlitzMail. See
Additional Connection Information for details.
Note: Your account may be moved to another server without
notice, as it may be necessary to reduce the mail load on a server for
maintenance purposes. If you stop receiving mail, please check your server
again.
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