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If you forget your BlitzMail password, it can be reset by Computing Services. Please note that for security reasons, we cannot reassign your password over the telephone or via e-mail. You may be required to show a picture ID, so be prepared to supply one.
- If you are a student, please stop by the Student IT Service Desk (Help Desk) in 172 Carson Hall during their regular business hours. Be sure to bring your Dartmouth ID card with you. If you are away from campus (e.g., on a foreign study program, off for a term, or a new student) and cannot make it to the Student IT Service Desk (Help Desk), please call them at (603) 646-2999 (press 2).
- If you are a faculty or staff member, please go to your department's IT support office with your Dartmouth ID. They will reset your password for you. You can also call the IT Service Desk (Help Desk) at 646-2999 and select from the options provided to reach your consultant. Faculty and staff located at DHMC can go to DHMC User Support. Be sure to bring your Dartmouth ID card with you. They will verify your identity and ask us to reset your password.
- For organization or course accounts, the faculty or staff advisor for the course account or organization account will need to send a request to help@dartmouth.edu. An e-mail message request is acceptable. Please include the following information in your request:
- The organization or course name.
- The name(s) of the user(s) who will be administering the account.
Once modified, a verification message will be sent back to the advisor. The advisor can then distribute the password to those needing access to the account.
- For departmental accounts, the department head or chair for a department's account will need to send a request to help@dartmouth.edu. An e-mail message request is acceptable. Please include the following information in your request:
- The department name.
- The name(s) of the user(s) who will be administering the account.
Once modified, a verification message will be sent back to the person who submitted the request. That person can then distribute the password to those needing access to the account.
If you have questions, please contact the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's IT support office.
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