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Your Dartmouth client (personal) certificate is not installed. You
need an
eToken or a
software certificate; an eToken is the more secure and preferred
method.
You are using a software certificate that is not installed in the
correct place (Windows requires the certificate to be installed in Internet
Explorer; Mac OS X requires the certificate to be installed in the
Keychain).
You are using the Windows operating system and are trying to use a personal
software certificate that was issued by the "old" College Certificate Authority
(a certificate obtained prior to August 23, 2007).
The wireless network management software your computer is using may not be
configured correctly. Click on one of the links below to configure your
machine.
You are using an eToken for your client (personal) certificate, but your
computer is configured to look for a software certificate installed on
your hard drive (or vice versa). Click on one of the links below
to configure your machine.
Make sure you have followed the directions for configuring your
computer:
