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Tracking down what a hacker has done to your computer is difficult and time-consuming. We recommend you contact the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu, or call your department's IT support office for assistance in resolving these problems.
Some symptoms of possibly being hacked include, but are not limited to:
- The Symantec AntiVirus icon in your system tray will have an X through it or the inability to retrieve the latest virus definitions when the LiveUpdate button is pressed.
- Your hard drive light flashes continually, even when you are not doing anything on your computer.
- Your computer is noticeably slower to perform routine activities.
- There is a User account on your computer you don't recognize.
The ramifications of not dealing with a computer that has been hacked include:
- The transmitting of files on your computer to someone you do not know.
- Having a group like the Record Industry Association of America (RIAA) sue you because the hacker set up your computer to share copyrighted music.
- The inability to use your computer because the hacker has filled up your hard drive.
- The inability to use your computer on line because the College network has blocked your connection due to high or unusual traffic.
- Slowing down the network for everyone else at Dartmouth because your computer is using so much of the network bandwidth.
- The transmitting of your user name and password to someone else that would give them access to your e-mail account and all of the other resources you have access to that require your authentication.
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