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How Do I Answer the Sygate Questions Regarding Allowing an Application to Run on My Computer?

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Dartmouth has pre-configured Sygate so that many applications that are commonly used on campus are automatically allowed to access the network when needed (e.g., BlitzMail, Microsoft Office Updates, Oracle Calendar).

When a program is being installed or run on your computer that requires access to the network that Dartmouth's central Sygate server is not familiar with, a box will pop up asking if you want to allow the program to access the network, and if you want Sygate to remember the answer. In the case of software products you are familiar with, you can select to allow the program to access the network, and even check the box for Sygate to remember your answer.

More importantly, in a case where you are not familiar or completely sure what Sygate is asking you about, we recommend you select No, but do not check Remember my answer, and do not ask me again for this application. If an application you were trying to start at that time does not work now, quit the application, then start it again. Sygate will ask you this question again; answer Yes the second time. Answering Yes should allow the application to continue to run.

Peter Kiewit Computing Services will be monitoring new applications and adding them to the approved list of applications so that you will not be prompted about allowing the program. If we discover that someone has said Yes to an application that is actually something that compromises their computer from the central Sygate server, we will be able to change Sygate for everyone who has it installed on their computer so that that particular application will not run, regardless of how the individual users answered the question on their computers.

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09/04/08

Last Updated: 9/4/08