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Computing > Support >  Library >  Safe Computing > Defenses > Authentication > Web Authentication >  

WebAuth Help

The WebAuth systems first looks for a valid PKI certificate (either on the local hard drive or on an eToken), then looks for a valid Kerberos ticket. If it finds neither of these, it will prompt you for a valid DND user name and password.

To test authenticating with either a Kerberos ticket or a PKI certificate, use the following links:

Remember that to use Kerberos, you must already have a Kerberos ticket on your machine. To obtain a Kerberos ticket on Mac OS X, open the Kerberos application in your /Applications/Utilities folder. On Windows, right-click on the blue lock in your system tray in the lower right-hand corner.

Additionally, make sure you have a valid network connection, and that the Web browser you are using is configured to accept cookies.

The WebAuth system supports accounts for several different types of users. If you are having trouble logging in, follow the directions in the section below for your account type.

Dartmouth College Faculty, Staff, and Students: If you have forgotten your eToken or DND password, please contact the Computing Help Desk at 646-2999 and select from the options provided or contact your department's computing support office.

Dartmouth Alumni

  • If you have never accessed an Alumni system, you will need to register to create your account.
  • If you already have an account, but have forgotten your password, you can re-register to choose a new password.

Dartmouth-Hitchcock Medical Center Staff: The DHMC User Support pages contain help and contact information for account problems.

For answers to specific questions, please see the list of Frequently Asked Questions.

03/10/08

Last Updated: 3/10/08