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For normal use, insert the eToken into a USB port on your computer before
you start your applications. The red LED light on the eToken will flash
while loading, then stay on once loaded. When an individual application
requires the use of a certificate in the eToken, a box will appear asking for
the password for the eToken. Each separate application requires entering the
password to unlock your certificate on the eToken. Most applications will
only ask for the password once per session.
When you are finished using your eToken, simply unplug it from the
computer’s USB port.
You will select a password when configuring the eToken. It is not
related to any other password, and should be different from your DND password.
Do not forget the password or enter the wrong password more than 15 times in a
row. If you do, the eToken will become unusable and require reformatting (you
will need to go to the Computing Help Desk to have it reformatted or you can
contact your department's
computing support office). This is a security feature that prevents
misuse of lost or stolen eTokens. You may, however, change the password,
from a Windows computer, by using the Aladdin eToken Properties
program, which has to be installed on your computer for the eToken to work.
Helpful hints:
- Tokens can be used to log in to the Windows operating system, but only if
you are a member of the kiewit.dartmouth.edu Active Directory
domain. Students typically are not Active Directory members, but faculty
and staff are. To use it, start your computer and when it asks for a
token, insert it. You will then get a token password screen, and from
there, your computer will start up. If you do not want to use it, just use
the standard [Ctl+Alt+Del] keys to get to the login
screen.
- If the USB slot is in an inconvenient location on your computer, USB
extension cables are available at Computer Sales
and Service in 171 Carson Hall. If you do not have a USB slot or you
run multiple computers, the Computing Help Desk can assist you.
- Occasionally, laptops may not provide enough power to their USB ports to
operate the eToken. In this case, the LED will not light up on the eToken and
the computer will not recognize the device is present. To solve the problem,
get an external USB hub that uses an independent power supply.
- We do not recommend you encrypt e-mail messages or files with your eToken
as you will lose the ability to decrypt that data if you lose your eToken or
your eToken fails.
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