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Your private key is stored in the Windows Registry, encrypted using your
account password. There is a problem in Windows XP Service Pack 1 when using an
NT4 domain account. In this configuration, if you change your password, your
private key will stop working. Changing your password back to the value it had
when the private key was stored will enable it again.
We also recommend upgrading Windows XP to Service Pack 2. Microsoft
provides an easy way of downloading updates to their operating systems via the
Automatic Updates Control Panel. To manually access the Windows Update Web
site, start Internet Explorer, then select Windows
Update from the Tools menu.
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