Frequently Asked Questions

• What Is PKI?

About Certificates

• How Do I Renew My Expired Certificate?
• How Often Do I Need to Get a New Certificate?
• How Do I Recover a Forgotten Password For My Certificate?
• How Do I Back Up My Certificate and Private Key?
• How Do I Move My Key Pair and Certificate to Another Computer?
• Why Can't I Get a PKI Certificate When My Computer's Clock Isn't Set to the Current Time?
• Why Can't I Use My Certificate to Access a Web Page?
• Why Did My Certificate Stored on a Windows XP Computer Stop Working?
• How Do I Change the Security Level of My Certificate Using Internet Explorer On Microsoft Windows?

PKI and Web Browsers

• Can I Use Other Web Browsers With PKI?
• How Do I Use PKI From a Different Browser?
• Why Can't I Use Internet Explorer On a Macintosh With PKI?
• Can I Use Netscape 6 With PKI?
• Why Can't I Get a PKI Certificate Using the Linux Browser Opera 6.0?

Miscellaneous

• How Do I Use PKI From Someone Else's Computer?
• What Can I Do If I Get An Empty "Client Authentication" Dialog Box When Accessing a Web Application That Can Use PKI Authentication?
• Why Are There Missing GIF Images When I View a Secure Web Page?

03/14/08

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