Access via Ground Floor Berry - Take the Grand Staircase up, turn right, continue past the Computing Help Desk. The Computer Store will be the next door on the left.
Computing Services has certified technicians on staff who oversee the diagnosis and repair of failed hardware and certain software issues. This service is offered at competitive rates for time and materials, generally $75/hr with a one-hour minimum.
AppleCare, HP, and Lenovo extended warranty plans and other service and maintenance agreements are available, and encouraged, for campus users.
If your computer equipment requires service at Computer Sales and Service in 171 Carson, a pick-up and delivery service is available free of charge. This service is available to all on-campus College departmental offices. The pick-up and delivery service is intended to provide a convenient option to the campus for getting equipment to and from Computer Sales and Service, located in 171 Carson.
To schedule a pick up or delivery, fill out and forward the attached form to computer.sales.and.service@dartmouth.edu or via Hinman Mail.
If you have questions, call Computer Sales and Service at 646-3249 weekdays between 8:30 a.m. and 4:00 p.m., or send e-mail to computer.sales.and.service@dartmouth.edu. You'll be asked to provide information about your equipment and the nature of the problem or service required.
Each product carries its own manufacturer’s warranty, so be sure to check the warranty as soon as you open the package.
If you purchase hardware from Computer Sales and Service that needs to be installed inside your computer, for most hardware items, Computer Sales and Service will install them at no additional charge. If you install them yourself, you will void the warranty on that component. This does not apply to components that are purchased through the Repair Shop. Hardware that is purchased and installed through the Repair Shop will be charged an installation fee. This does not apply to items covered under your computer's warranty. For additional information, send e-mail to Computer Sales and Service or call 646-3249.
Repairs made to new personal computers are covered by the manufacturer’s warranty. After the warranty expires, we can perform complete repair and maintenance services on a time-and-materials or contractual basis.
