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Symantec Endpoint Protection for Windows

Important Notice for Windows 8 users: The versions of Symantec Endpoint Protection available on this site are not compatible with Windows 8.  Windows 8 comes with it's own built-in anti-virus and anti-spyware utility (Windows Defender) so Symantec is not required.

 

Symantec Endpoint Protection (SEP) for Windows is a utility that prevents computer viruses from attacking your computer, removes many computer viruses once they are already on your computer, and acts as an intrusion detection and prevention system for your computer. Use of this product is legal only while employed by or enrolled at Dartmouth College. If you leave Dartmouth, you must remove this software from your computer.

Download Symantec Endpoint

If you are installing this version on a computer that has an earlier version of Symantec AntiVirus or Sygate running on it, then those programs will have to be removed before installing this product.  See Step 2 under Installation Steps, below. This product replaces both Symantec AntiVirus and Sygate.

  • Version: 12
  • File Name: SEP32Bit.zip
  • File Size: 209 MB
  • File Date: July 18, 2012

Download Symantec Endpoint Protection for Windows XP, Vista and 7 (authentication required)

Some Windows computers are now equipped with 64-bit processors. At this time, this is not the standard configuration. However, if you have purchased a machine with a 64-bit processor, please use the Symantec Endpoint Protection version provided below.

  • Version: 12
  • File Name: SEP64Bit.zip
  • File Size: 215 MB
  • File Date: July 18, 2012

Download Symantec Endpoint Protection for 64-bit Windows XP, Vista and 7 (authentication required)

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Installation Steps

  1. Make sure you download the installer following the steps above before proceeding. DO NOT INSTALL IT YET.
  2. If you do not already have anti-virus or personal firewall software installed on your computer, skip to step 3. If you have an anti-virus or personal firewall already installed on your computer (including Symantec Anti-Virus, Sygate or Symantec Protection Agent), you need to uninstall these applications prior to installing SEP. Because these are security applications, you want to protect your computer from being compromised while you do this. 
    1. First, unplug the Ethernet cable from your computer, and disable the wireless network if you have a laptop.
    2. Next, remove the anti-virus and personal firewall applications by going to your Add/Remove Programs (Windows XP) or Programs and Features (Windows Vista and 7) in your Control Panel. Find the application(s) from the list and click Remove. 
    3. After removing these applications you will need to restart your computer. When it restarts, make sure it still does not have a connection to the network. 
    4. If your computer uses the built-in Windows Firewall, go to the Windows Firewall control panel and turn the Windows Firewall off.
  3. Unzip the SEP installer that you downloaded, then double click the Setup.exe file from the unzipped files to run the SEP installer.
  4. Plug the Ethernet cable back in and/or re-enable your wireless network.

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Configuration Steps

The following steps will help you configure your system with the level of protection you want.

  1. In the system tray, right click on the Symantec Endpoint Protection icon (a yellow shield with an orange outline and two orange lines down the middle) then select Open Symantec Endpoint Protection from the menu that appears. From the Navigation bar on the left side of the window, select Change Settings.
  2. Click Configure Settings in the Client Management section. Make sure the Current location field is set to "Default".

    Important: If this is not an option, contact the IT Call Center at 646-2999, send an e-mail to help@dartmouth.edu, or contact your department's IT support office.

    Select the Scheduled Updates tab. Set the fields on the screen to get updates on a daily basis at a time when your computer will typically be on the network. We recommend a time when you are in a meeting, in a class or otherwise not using your computer, but when it is still on and connected to the network. Click OK.
  3. Click Configure Settings in the Network Threat Protection section and then select the Firewall tab. Place a checkmark beside the following options: Allow token ring traffic, Enable anti-MAC spoofing, and Block all traffic until the firewall starts and after the firewall stops.
  4. If you don't want to see a window appear every time SEP blocks something from connecting to your computer, select the Intrusion Prevention tab and uncheck the option called Display Intrusion Prevention notifications.
  5. If you do not allow file sharing from your computer, select the Microsoft Windows Networking tab and uncheck the option called Share my files and printers with others on the network.
  6. Click OK.
  7. Click Configure Settings in the AntiVirus and AntiSpyware Protection section and then select the File System Auto-Protect tab. Click Notifications. In the Scan Notifications Options window, be sure the Display a notification message when a security risk is detected option is checked. Click OK twice.
  8. From the Navigation bar on the left side of the window, select Scan for threats. We recommend you ensure there is an "Active Scan" at startup as well as a full scan run once a week. If either of these scans already exist in the scan chart in the lower part of the window, you can double-click on the scan name and change options as appropriate. Ensure there is a checkmark in the box beside Enable the scan in the Scan Name tab.
  9. To create a new Active Scan, choose Create a New Scan, select Active Scan and click Next. Click Next again, choose At startup and click Next. Change the scan name to Active Scan Upon Startup, and ensure there is a checkmark in the box beside Enable the scan, then click Finish.
  10. To create a new Full Scan, choose Create a New Scan, select Full Scan and click Next. Click Next again, choose At specified times and click Next. Change the frequency to Weekly and set the day and time as convenient for your schedule and click Next, change the scan name to Weekly Scan, and ensure there is a checkmark in the box beside Enable the scan, and click Finish. 
  11. From the Navigation bar on the left side of the window, select LiveUpdate. Once this update completes, close the window.

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Troubleshooting

If you use Outlook for your e-mail client, after installing SEP you may not be able to access your account. Follow the steps below to correct this:

  1. Right click Start then click Explore. Navigate to the C:\Documents and Settings\<user name>\Application Data\Microsoft\Outlook folder.
  2. Delete the extend.dat file from this folder then restart your computer.

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Last Updated: 9/10/13