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IP Communicator

Dartmouth has licensed Cisco's IP Communicator software to allow members of the Dartmouth community to use their Windows-based computers as a Voice-over-IP (VoIP) phone.

Download IP Communicator

  • Version: 8.6.4
  • File Name:
  • File Size: 90 MB
  • File Date: October 20, 2014

Download IP Communicator (authentication required)

Installing IP Communicator

To install and configure IP Communicator for use on your Windows 7 computer, follow the directions below. Before you begin, make sure your wireless network is disabled. While IP communicator can use either the wired or wireless network, access to the wireless network needs to be disabled during the installation process. If you have questions about how to do this, please contact the IT Call Center at 646-2999, or send e-mail to

Please note, you may be prompted to allow the IP Communicator software network access, or to allow the installation to occur. As this is software from a trusted source, be sure to allow it as the prompts appear.

  1. Download IP Communicator from above. This software is currently not available for the Macintosh operating system.
  2. Double-click the file you downloaded (
  3. Double click CiscoIPCommunicatorSetup.exe.
  4. Click Run to start the installation process.
  5. Click OK to select English as the language.
  6. Click Next when prompted, then read the license agreement. If you agree to abide by its terms, click I accept the terms in the license agreement, then click Next twice.
  7. Click Install. When the installation process has completed, click Finish. When asked if you want to restart your computer, click No.
  8. Double-click the Cisco IP Communicator shortcut on your desktop. The Audio Tuning Wizard will start. Click Next twice. Click Play, Next, Test, then Next. Finally, click Finish. A picture of a Cisco IP phone should be displayed. 
  9. Right-click in the screen area of the phone, then click Preferences from the pop-up menu that appears. Click the Network tab. In the Device Name section in the Network Adapter field, make sure your Ethernet card, not your wireless card, is selected. Select the Use this device name field. Copy the information that appears in this field to your computer's clipboard.
  10. Open your web browser and navigate to the Voice Mail Service Requestpage and complete the form. Include the following information in the text box at the bottom of the form: 
    • The device ID number you copied into your computer's clipboard.
    • Your name.
    • The building or dorm you are in.
    • Your room number.
    • The phone number this IP phone will be associated with.
  11. Next, in the TFTP Servers section, select Use these TFTP servers. In the TFTP Server 1 field, enter, then in the TFTP Server 2 field, enter Click OK.
  12. Make sure to save any files (Word documents, spreadsheets) that may be open on your computer, then restart your computer.
  13. When your computer has restarted, re-enable your wireless connection if desired.

Network Services will configure your regular phone number to be associated with your IP Communicator number. They will advise you by e-mail when it has been activated. Once this is done, whenever your normal phone rings, and you have the software running on your computer, the IP Communicator phone will also ring.

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Using IP Communicator

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Last Updated: 10/20/14