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Troubleshooting

You can resolve many computer-related problems on your own. Here are some helpful troubleshooting guidelines for a few of the most common user inquiries.

Do You Think Your Computer is Broken or has a Virus?

Does your computer no longer turn on? Do you get a kernel panic ("Help, we're hanging here")? Or always end up in "Safe Mode"?

Does it seem to have a virus?

To get help:

Also see:

 

 

Last Updated: 11/26/12