Skip to main content

Search this Site

DartPulse Alerts

Chrome Printing Issues


DartPulse Outages

Overall System Status:

Upcoming Scheduled Outages

New to Dartmouth?

Resources for:

Information Security

Connect with ITS

facebook twitter Wordpress Blog


You can resolve many computer-related problems on your own. Here are some helpful troubleshooting guidelines for a few of the most common user inquiries.

Do You Think Your Computer is Broken or has a Virus?

Does your computer no longer turn on? Do you get a kernel panic ("Help, we're hanging here")? Or always end up in "Safe Mode"?

Does it seem to have a virus?

To get help:

Also see:



Last Updated: 11/26/12