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What Are the Benefits of the Program?

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  • Standards Program computers are delivered with all the standard software installed and configured. A Sales and Service Technician, working with the department's computing consultant, will transfer the user’s data from the old computer to the new computer and get the new computer set up and operating on the user’s desk. It will be configured as close as possible to the way the old computer was.
  • They come with a four-year warranty for both desktops and laptops.
  • If there is a problem with a Standards Program machine, the machine does not go into the regular repair queue. The Standards Program repair queue has a 24-to-48 hour turnaround from the Repair Shop, depending upon parts availability.
  • Standards Program computers are replaced approximately every three-and-one-half years. When the new machines are delivered, the old machines are removed, so the departments do not have to worry about disposing of them. This is becoming a larger issue as landfills are considering computer components hazardous waste, so the cost for disposing of them is climbing.
  • Standards Program computers have the LANDesk Management Suite on them which allows Computing Services to access and maintain the machines remotely, including automated installation for updated applications and system software.
  • If a Standards Program computer becomes compromised due to viruses, etc., the computer can be quickly re-imaged, reducing the down time for a user.
  • Standards Program computers are standardized across all departments. If a department wants something other than what is available in the Standards Program, they will need to provide additional funds to make the change. When the computer is due to be replaced, the upgraded components the department purchased will become the possession of the Standards Program (e.g., if they pay the difference to upgrade the monitor to a larger size, the monitor that is with the standards machine is taken with the computer at the end of the three-and-one-half year period). The department will need to pay additional money again to get a larger monitor with the new computer. The department can, however, choose to purchase their own monitor, separate from the Standards Program, and then keep that monitor at the end of the three-and-one-half year period. In this last situation, a standard monitor will still be delivered with the computer, so the department will be responsible for returning that standard monitor when the computer is returned three-and-one-half years later.

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03/07/08

Last Updated: 3/8/08