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You can get a refund for printing a document if the reason it did not print
or was smudged during printing was because of a mechanical problem with the
printer, or there was a problem with the GreenPrint software. Refunds will not
be issued if you inadvertently print the wrong document or the document is
formatted incorrectly.
If you would like to notify us about a mechanical problem with a printer, or
with the GreenPrint software, send an e-mail to help@dartmouth.edu.
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